Special Needs Group

Special Needs Group

October 2009

Special Needs at Sea Wins "Onboard Supplier of the Year" Award
 

 

SPECIAL NEEDS AT SEA WINS SEATRADE INSIDER 2009 "ONBOARD SUPPLIER OF THE YEAR" AWARD
 
Special Needs at Sea was honored as winner of the “Onboard Supplier of the Year” Award at the third annual Seatrade Insider Awards held in Hamburg, Germany on September 15; part of Seatrade Europe 2009.
 
“The high caliber of the Seatrade organization and strength of all the nominees make this award even more significant for us,” says Andrew Garnett, founder and president of Special Needs at Sea. “Additionally, it underscores the importance to the industry of what we provide and validates our commitment to accessible cruising.” Read More.
 
CLOSING THE INFORMATION GAP TO CLOSE MORE SALES 
 
Whenever I tell travel agents about Special Needs Group and explain that we provide wheelchair rentals, scooter rentals, oxygen and other special needs equipment for travelers, the response is often, “That’s great, but I don’t get many requests for those services.”  
 
On the other hand, when I tell consumers about Special Needs Group and what we provide, their reaction is often, “Wow, I didn’t even know that service existed!” Then they proceed to tell me how they, or their mom/ dad/ grandfather/ grandmother/ aunt/ friend (fill in the blank) would have benefited if only they had known about our services before their last trip. Some relate how they actually cancelled a vacation or travel event because of a bad hip or knee, a broken leg or other mobility issue. Others claim that they recently went on a trip and would have brought along another companion but did not because that companion has a mobility/oxygen issue.

Most of the time, travelers fail to share with their travel agents pre-existing physical issues that might be minor in everyday life, but can  interfere with the full enjoyment of a vacation. Closing that communication gap and asking appropriate questions can mean more bookings for agents and more travel opportunities with a higher quality of enjoyment for travelers. Read More.
 
CITY OF HIGHLIGHT: VANCOUVER, BRITISH COLUMBIA, CANADA
 
Vancouver is one of the most popular vacation destinations in Canada. Set between the mountains and the ocean, Vancouver’s natural beauty enables a spectacular range of activities for visitors. The city also boasts great shopping, first class dining and is home to world class entertainment. And, in 2010 Vancouver will host the world for the Olympic and Paralympic Winter Games. Fortunately for travelers with special needs and slow walkers, Vancouver is renowned for being one of the world’s most accessible cities.
 

Vancouver has more than 200 diverse parks, the most famous being Stanley Park. One of the largest urban parks in the world, Stanley Park has many popular attractions including the Vancouver Aquarium, Miniature Railroad Train and 18-hole Pitch and Putt course. From March to October, visitors may take an accessible horse-drawn carriage ride through the park. Read More.

Interesting Fact: Vancouver is one of the only cities in the world where it is possible to ski, play golf and go sailing all in the same day.


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Quote of the Month:
"Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." Lou Holtz, football coach


UPDATE YOUR AGENCY INFORMATION

If you registered with our Agent Affiliate Program and have since changed your IATA, CLIA or other ID, please make sure to contact Special Needs at Sea to update your record.
Travel Agents Earn Commission on Every Rental.

Toll Free: 1-800-513-4515 | International: 954-585-0575

2860 West State Road 84, Fort Lauderdale, FL 33312
www.SpecialNeedsGroup.com

 
About Special Needs at Sea and Special Needs Group...

Special Needs Group, Inc. is a one-stop resource for special needs travel around the world. We offer a broad range of special needs equipment for purchase and rental including wheelchairs, scooters, power chairs with capabilities to support 500 pound or more; oxygen (liquid, cylinder, and concentrator); hearing impaired equipment, Braille printing, baby cribs and more. Recommended by the world's major cruise lines and hotels for superior service and value, we also provide consultation services regarding special needs policy and new-build design. Special Needs Group, a U.S. company, is not a travel agency; we do not compete in any way with travel agents.