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Special Needs at Sea Partner with Cruise Lines

Our mission is to assist the cruise line industry with meeting the demand for special needs services. At the same time we seek to bring greater customer awareness of the options for special needs travel. From assisting a single guest to establishing special needs policies for an entire company, Special Needs at Sea can design and administer programs tailored to your unique specifications. The goal of each program is to assist in increasing customer service levels, limit liability, reduce costs, and increase revenues. Special Needs at Sea is the industry's only total special needs solution.

Scope of Services

1.        Rental of Special Needs Equipment - To the Guest

a.        Pre-Reserved Equipment – Equipment arranged for in advance of the customer's trip
b.        On-Location Equipment – Equipment rented after the trip has already commenced

2.        Sale and Rental of Equipment – To the Cruise Line

a.        Mobility Equipment
b.        Bath Safety Equipment
c.        Oxygen Equipment
d.        Hearing Impaired Equipment

3.        Special Services

a.        Embarkation/Debarkation Solutions
b.        Providing animal relief materials for service animals
c.        Braille Printing
d.        Hearing Impaired Equipment Setup and Deployment
e.        Accessible Transportation
f.         New Build ADA Consulting