Quantcast

Request Information

 

Socialize with us!

   Follow special needs promotions on facebook       Read about scooter and wheelchair rental deals on twitter

 
 


CATA Training

Helps Travel Professionals better serve you.

_________________________

More News Releases

More Articles

Special Needs Group announces Resources to assist Travel Professionals "Deliver an Accessible World"

Special Needs Group announces Resources to assist Travel Professionals "Deliver an Accessible World"

New Web assets, collateral materials developed and additions to staff dedicated to the Travel Professional Distribution Channel now onboard

For Immediate Release:

Fort Lauderdale, FL – March 5, 2013 With a keen focus and commitment to the Travel Agency Distribution System, Special Needs Group president & CEO, Andrew Garnett announced the first of what he calls “The SNG Travel Professional Commitment”.

“With over 1,100 Travel Professional certified as “SNG Accessible Travel Advocates™” , we have committed to making 2013 the year that equips Travel Professionals with all the resources required to effectively serve the traveling public with Disabilities and special needs” he stated.

“First and foremost, we have successfully recruited two Travel Industry Distribution veterans who are responsible for overseeing SNG’s daily interaction with the Agency/Agent Community”. Garnett indicated that Tensi Westreicher (former RCCL “Account Executive of the Year” and former “Employee of the Year” at Celebrity Cruises) has been appointed Office Manager/Executive Administrator for the Company. Maria Diaz-Pena, former award winning inside Sales Representative for Delta Vacations and most recently of SuperClubs has joined the Company as Sales and Marketing Coordinator.

“These Ladies combine to represent over 35 years of Travel Agency relationships and well documented track records of passion for delivering superior service. We could not be more delighted to have them as part of our Headquarters Family” Garnett observed.

In tandem with the personnel announcements, Garnett added: “We have recently rolled out the 1st two of what will be a robust series of accessibility sales tools/educational collateral pieces”.

“SNG’S Scooter Etiquette/Scooters Do’s & Don'ts™” along with “SNG’S Ship Accessibility Checklist™” both were recently unveiled at National Account gatherings. ‘We were most encouraged by the level of receptiveness with which Agents embraced both assets. The Agent reaction validated the need for the on-going development of these types of resources; a commitment we, as a Company, have embraced. Our next project will be the “user-friendly” portrayal of Special Needs equipment and our cornerstone web-based resource (yet to be announced) is in the final developmental stages and promises to be a game-changer for Travel Professionals wishing to effectively and efficiently serve this growing audience.” Garnett concluded.

Both resources (“SNG’S Scooter Etiquette/Scooters Do’s & Don'ts™” along with “SNG’S Ship Accessibility Checklist™” ) can be located in the SNG CATA (Certified Accessible Travel Advocate™) Resource Center of the Special Needs Group website www.specialneedsgroup.com/agents and will be featured at Trade Shows and Industry events throughout 2013.

xxx

For more information about the SNG Certified Accessible Travel Advocate program, SNG Travel Agent Affiliate Program and the SNG Resource Center, please call 1-800-513-4515 or visit www.specialneedsgroup.com/agents.

About Special Needs Group, Inc.
Special Needs Group, Inc. is the leading global provider of wheelchair rentals, scooter rentals, oxygen rentals and other special needs equipment rentals. It also offers a broad range of special needs equipment for purchase. Recommended by the world's major cruise lines for superior service and value, Special Needs Group also services guests visiting hotels, resorts, theme parks and convention centers. Special Needs Group is the only mobility and oxygen equipment supplier that is approved to deliver to all major cruise lines. Special Needs Group is the industry's only total special needs travel solution. It is located at 304 NW 1st Street, Dania Beach, FL 33004. For more information, visit www.specialneedsgroup.com or call 1-800-513-4515.

 

 

Official News Releases

November 13, 2015
SNG announces Certification Milestone
SNG announces Certification Milestone

2,500 Travel Professionals successfully complete Special Needs Group Certified Accessible Travel Advocates® program!

July 17, 2014
Travel Agent wins free MSC Cruise in Special Needs Group Certification promotion
Travel Agent wins free MSC Cruise in Special Needs Group Certification promotion

Gloria Hallick, ACC of Expedia CruiseShipCenters in Alberta, Canada is the lucky winner of the SNG Certification promotion that resulted in SNG celebrating over 2,000 Certified Accessible Travel Advocates.

July 1, 2014
Special Needs Group® / Special Needs at Sea® Continue Efforts to Provide Awareness for Special Needs Travel
Special Needs Group® / Special Needs at Sea® Continue Efforts to Provide Awareness for Special Needs Travel

Special Needs Group® / Special Needs at Sea® Continue Efforts to Provide Awareness for Special Needs Travel at National Federation of the Blind Annual Convention in Orlando, Fla.

May 16, 2014
Special Needs Group and Sun & Fun Cycles Team Up to Expand Access to Widely Acclaimed Hollywood Beach, FL Broadwalk
Special Needs Group and Sun & Fun Cycles Team Up to Expand Access to Widely Acclaimed Hollywood Beach, FL Broadwalk

Special Needs Group and Sun & Fun Cycles Team Up to Expand Access to Widely Acclaimed Hollywood Beach, FL Broadwalk, Empowering Individuals with Special Needs to Explore Popular Tourist Destination

April 16, 2014
MSC Cruises Partners with Special Needs Group for Agent Education
MSC Cruises Partners with Special Needs Group for Agent Education

Offers Free Cruise for SNG Certified Accessible Travel Advocate® Certification Promotion

Articles

April 29, 2015
SNG Donates a Powerchair to ARC Broward Client

August 25, 2014
Sun Sentinel's Top Work Places for People on the Move Honors Andrew Garnett, President/CEO of SNG

May 6, 2013
Special Needs Group Featured in The Miami Herald
Special Needs Group Featured in The Miami Herald Business Monday

Special Needs Group Featured in The Miami Herald

May 6, 2013
Scooter Donation Helps Improve Teen's Mobility
Special Needs Group Featured in The Sun Sentinel

Scooter Donation Helps Improve Teen's Mobility

May 9, 2011
Demand for Special Needs Equipment on Cruises is Growing
Demand for Special Needs Equipment on Cruises is Growing

As more people with disabilities and special needs opt to take a cruise, businesses are rushing to meet growing demand for ship-board mobility devices.