Welcome to the Special Needs Group Travel Agent E-Newsletter! Our newsletters provide the latest information on tips for selling special needs equipment, accessible destination information, cruise ships’ accessibility and more.
To receive your FREE monthly special needs travel group e-newsletter, please register your company on the Agent Sign-up Form page and make sure you check off ‘I would like to receive occasional travel agent updates via email’. If you have already registered as an Agent but did not check off the box or have not yet received a newsletter from us, please email agents@specialneedsgroup.com and specify Travel Agent newsletter.
We look forward to sharing our newsletters with you!
- February 11, 2020
- Travel Agent Newsletter February 2020
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News from Andy’s Desk
Dear Travel Partners,
I hope that everyone has been extremely busy with Wave Season bookings!
Special Needs Group is looking forward to the beginning of our 14th Year on February 14.
Please don’t miss your last chance to take advantage of our Transatlantic Promotion for your clients. Please find details below.
We are need of your assistance in updating your profile – help us, help you. (See story below.)
SNG is extremely grateful for your continued support as we evolve in meeting our mission statement of Delivering an Accessible World®.
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- January 10, 2020
- Travel Agent Newsletter January 2020
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News from Andy’s Desk
Dear Travel Partners,
Happy New Year! & Happy New Decade!
I hope that everyone enjoyed some time with loved ones during the Holidays! 2019 was a fantastic year; we are looking forward to an even more promising 2020!
Special Needs Group will be present at trade shows and industry events throughout the year. In addition, we will continue to run our SNG Webinars which will be available to all travel professionals.
SNG is excited about working with all of our travel professionals during Wave Season!
We are presently running a SNG White Glove Service™ 20% January Booking Promotion for our White Glove Service serving NCL, Carnival, Regent and Oceania vessels! Please find details below.
We are extremely grateful for your continued support as we evolve in meeting our mission statement of Delivering an Accessible World®.
Best wishes to all for a happy, healthy and successful 2020!
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- December 10, 2019
- Travel Agent Newsletter December 2019
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News from Andy’s Desk
Dear Travel Partners,
It’s hard to believe that we are coming to the end of another decade.
We recently had wonderful experiences at our fourth USTOA Annual Conference held in Orlando and annual conventions for Cruise Planners and Signature Travel Network in South Florida and Las Vegas respectively.
If you’ve not yet had a chance to visit our new online store, please take a few minutes to do so. The link is provided below.
We are thoroughly looking forward to 2020 and another spectacular year as we continue exploring new opportunities for Delivering an Accessible World®.
Wishing you a safe, healthy and happy Holiday Season. A huge thanks for your continued support!
Keep smilin’,
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- November 19, 2019
- Travel Agent Newsletter November 2019
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News from Andy’s Desk
Dear Travel Partners,
I hope everyone is well and looking forward to enjoying Thanksgiving with loved ones.
We recently hit our goal of 6,000 Travel Professionals completing the Certified Accessible Travel Advocate program its 8th Anniversary. SNG is truly appreciative of those who have achieved their CATA designation and in doing so better serve the mobility challenged, special needs community.
At our 9th Inner Circle, we announced our Power Partner of the Year. This year’s SNG Power Partner is MSC Cruises USA. Congratulations!
We are grateful for your continued support!
Keep smilin’,
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- October 11, 2019
- Travel Agent Newsletter October 2019
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News from Andy’s Desk
Dear Travel Partners,
Thank you for a successful 3rd Quarter!
Special Needs Group recently partnered with ASTA SBN’s South Florida Chapter to donate goods for those affected by Hurricane Dorian in the Bahamas. Our thoughts are with those who have family members and friends dealing with the aftermath of the catastrophic storm.
We greatly appreciate your continued support as we continue in Delivering an Accessible®!
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- September 8, 2019
- Travel Agent Newsletter September 2019
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News from Andy’s Desk
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- August 10, 2019
- Travel Agent Newsletter August 2019
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News from Andy’s Desk
Dear Travel Partners,
We hope you are enjoying the summer months.
Special Needs Group recently continued our dedication to giving back to the local community. We donated backpacks for Broward County Public School students attending the Dania Beach Lions Club-sponsored Back-to-School Shopping Spree. Please see pictures from this worthy cause within the Newsletter.
As the Official Special Needs and Mobility Partner for ASTA and ASTA SBN, we are thoroughly looking forward to the upcoming ASTA Global Convention. The event is being held at The Diplomat Beach Resort in Hollywood, Florida from Sunday, August 25th – Wednesday, August 28th.
If you’re not an SNG Certified Accessible Travel Advocate®, please take the opportunity to do so as soon as possible. The certification program will enhance your knowledge of the ever-growing special needs, mobility challenged and mature market segments while enhancing your skill-sets. Enclosed within the Newsletter, please see promotional details for our Double Smatchwatch Promotion for certification completion and bookings.
We are truly grateful for your support as continue to strive to meet our motto of Delivering an Accessible World®!
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- July 9, 2019
- Travel Agent Newsletter July 2019
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News from Andy’s Desk
Dear Travel Partners,
We hope you enjoyed your Independence Day celebration with family and friends.
Thank you for a successful 2nd Quarter!
SNG is pleased to announce a Travel Advisor Exclusive Promotion for those who have earned their Certified Accessible Travel Advocate® (CATA) designation as well as for booking placed from July 4th through October 31st. The link below provides more details regarding the promotion.
Enclosed, please find information regarding SNG once again providing service in St. Louis, our training and certification testing at Travel Weekly’s upcoming CruiseWorld as well as Special Needs Group’s recent JOB donation to Dive4Vets.
We greatly appreciate your continued support as we continue in Delivering an Accessible World®!
Keep smilin’
Andrew Garnett, CATA
President/CEO
- June 10, 2019
- Travel Agent Newsletter June 2019
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News from Andy’s Desk
Dear Travel Partners,
We hope you are looking forward to the summer months enjoying times with family and friends alike attending graduations, weddings and gatherings.
SNG is thoroughly pleased with the reviews our White Glove Service™ is receiving. The personal delivery and demonstration initiative is for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional service. Where WGS isn’t currently available, traditional service to the stateroom is provided.
Please remember that all pricing is inclusive of damage & loss coverage and fully commissionable. SNG has abolished all NCFs, including hotel delivery and pickup fees as well as one-way fees.
Enclosed, please find information regarding providing service to those traveling for land-based vacations and pre- and post-cruise stays in San Juan, Puerto Rico. Further, June marks the beginning of Alaska cruise season.
I would like to personally invite you to join our SNG For Travel Professionals Facebook page.
Thank you for your continued support as we continue in Delivering an Accessible World®!
Keep smilin’,
Andrew Garnett, CATA
President/CEO
- May 13, 2019
- Travel Agent Newsletter May 2019
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News from Andy’s Desk
Dear Travel Partners,
Pleased be reminded, our SNG White Glove Service™ provides personal delivery for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative.
Please remember that all pricing is inclusive of loss & damage coverage and fully commissionable. SNG has abolished all NCFs.
Enclosed, please find information regarding our providing service to those traveling for land-based vacations and pre- and post-cruise stays in Italy.
Also,we recently sponsored and attended Arc Broward’s 8th Annual Delish event. Personally, I am honored to serve on Arc Broward’s Board of Directors. Below, please find pictures from our GREAT time in the "SNG in the Commmunity" section.
I would like to personally invite you to join our SNG For Travel Professionals Facebook page.
Thank you for your continued support as we continue in Delivering an Accessible World®!
Keep smilin’,
Andrew Garnett, CATA
President/CEO