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Special Needs Group Travel Industry Newsletter

Welcome to the Special Needs Group Travel Agent E-Newsletter!  Our newsletters provide the latest information on tips for selling special needs equipment, accessible destination information, cruise ships' accessibility and more.

To receive your FREE monthly special needs travel group e-newsletter, please register your company on the Agent Sign-up Form page and make sure you check off 'I would like to receive occasional travel agent updates via email’. If you have already registered as an Agent but did not check off the box or have not yet received a newsletter from us, please email agents@specialneedsgroup.com and specify Travel Agent newsletter.

We look forward to sharing our newsletters with you!

August 8, 2019
Travel Agent Newsletter August 2019
 

News from Andy's Desk

 
 
 
 
 


Dear Travel Partners, 

We hope you are enjoying the summer months.

Special Needs Group recently continued our dedication to giving back to the local community. We donated backpacks for Broward County Public School students attending the Dania Beach Lions Club-sponsored Back-to-School Shopping Spree. Please see pictures from this worthy cause within the Newsletter.

As the Official Special Needs and Mobility Partner for ASTA and ASTA SBN, we are thoroughly looking forward to the upcoming ASTA Global Convention. The event is being held at The Diplomat Beach Resort in Hollywood, Florida from Sunday, August 25th - Wednesday, August 28th.

If you're not an SNG Certified Accessible Travel Advocate®, please take the opportunity to do so as soon as possible. The certification program will enhance your knowledge of the ever-growing special needs, mobility challenged and mature market segments while enhancing your skill-sets. Enclosed within the Newsletter, please see promotional details for our Double Smatchwatch Promotion for certification completion and bookings.

We are truly grateful for your support as continue to strive to meet our motto of Delivering an Accessible World®!

                                             Keep smilin',

 

Andrew Garnett, CATA

President/CEO

        

 
 
 
 
 

 

 

August 8, 2019
Travel Agent Newsletter September 2019
 

 

 

July 9, 2019
Travel Agent Newsletter July 2019
 

News from Andy's Desk

 
 
 
 
 

 

Dear Travel Partners, 

We hope you enjoyed your Independence Day celebration with family and friends.

Thank you for a successful 2nd Quarter!

SNG is pleased to announce a Travel Advisor Exclusive Promotion for those who have earned their Certified Accessible Travel Advocate® (CATA) designation as well as for booking placed from July 4th through October 31st.  The link below provides more details regarding the promotion.

Enclosed, please find information regarding SNG once again providing service in St. Louis, our training and certification testing at Travel Weekly's upcoming CruiseWorld as well as Special Needs Group's recent JOB donation to Dive4Vets.

We greatly appreciate your continued support as we continue in Delivering an Accessible World®!

Keep smilin'

 

Andrew Garnett, CATA

President/CEO

 

 
 
 
 
 

 

 

June 10, 2019
Travel Agent Newsletter June 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners, 

We hope you are looking forward to the summer months enjoying times with family and friends alike attending graduations, weddings and gatherings.

SNG is thoroughly pleased with the reviews our White Glove Service™ is receiving. The personal delivery and demonstration initiative is for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional service. Where WGS isn't currently available, traditional service to the stateroom is provided. 

Please remember that all pricing is inclusive of damage & loss coverage and fully commissionable. SNG has abolished all NCFs, including hotel delivery and pickup fees as well as one-way fees.

Enclosed, please find information regarding providing service to those traveling for land-based vacations and pre- and post-cruise stays in San Juan, Puerto Rico. Further, June marks the beginning of Alaska cruise season.

I would like to personally invite you to join our SNG For Travel Professionals Facebook page.

Thank you for your continued support as we continue in Delivering an Accessible World®!

                                                  Keep smilin',

Andrew Garnett, CATA

President/CEO

             

 

 

 
 
 
 
 

 

 

May 13, 2019
Travel Agent Newsletter May 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners, 

Pleased be reminded, our SNG White Glove Service™ provides personal delivery for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative. 

Please remember that all pricing is inclusive of loss & damage coverage and fully commissionable. SNG has abolished all NCFs.

Enclosed, please find information regarding our providing service to those traveling for land-based vacations and pre- and post-cruise stays in Italy.

Also,we recently sponsored and attended Arc Broward's 8th Annual Delish event. Personally, I am honored to serve on Arc Broward's Board of Directors. Below, please find pictures from our GREAT time in the "SNG in the Commmunity" section.

I would like to personally invite you to join our SNG For Travel Professionals Facebook page.

Thank you for your continued support as we continue in Delivering an Accessible World®!

                                                  Keep smilin',

Andrew Garnett, CATA

President/CEO

 

 
 
 
 
 

 

 

April 10, 2019
Travel Agent Newsletter April 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners,  

We are extremely pleased with the reviews our White Glove Service is receiving. SNG White Glove Service™ provides personal delivery for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative. Where WGS isn’t currently available, traditional service to the stateroom is provided.

SNG recently launched a Facebook page dedicated to the Travel Industry Distribution System.

Please join us at SNG For Travel Professionals

We greatly appreciate your continued support!

        

Keep smilin',

Andrew Garnett, CATA

President/CEO

 
 
 
 
 
 

 

 

February 12, 2019
Travel Agent Newsletter February 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners,  

In recognition of your commitment to Special Needs Group and in celebration of our upcoming 12th Anniversary on February 14th, we are honoring the Travel Industry Distribution System by providing Registered Professional Travel Advisors with 20% commission on all White Glove Service Bookings during the month of February.

Further, beginning with February bookings, commissions will have No NCFs, No Carve-outs. You will receive commission on the total booking price.

SNG has been paying commission on damage/loss waiver (which can cost up to $15 daily).

Our birthday gift to you:

  • commission paid on total rental price,
  • inclusive of damage/loss waiver (it is already in the price),
  • one-way fees, and
  • hotel delivery/pick-up fees.

White Glove Service, our elevated guest experience innovation, has recently been added for the Celebrity Edge and RCCL's Harmony of the Seas. In addition, beginning with February 13th sailings,Special Needs Group will be servicing the Port of New Orleans with our next level initiative.

We are here today and will be here tomorrow because of your enduring support!           

 

Keep smilin',

Andrew Garnett, CATA

President/CEO

 
 
 
 
 
 

 

 

February 12, 2019
Travel Agent Newsletter March 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners,  

We are pleased to have recently launched a Facebook Travel Advisor Page for those in the Travel Distribution System. Please find the invitation to join us within the Newsletter.

Special Needs Group has continued to expand our elevated guest experience initiative, SNG White Glove Service, to include Holland America sailings out of Fort Lauderdale and Seattle. In addition, Princess Cruises voyages out of Seattle will be provided with our next level initiative. Further, SNG is now servicing the Port of Honolulu with our White Glove Service.

As a reminder, we have abolished Non-Commissionable Fees. You will receive commission on the total booking price. In addition, there is no additional cost for cancellation insurance. No NCFs, No Carve-outs, No Caps.

Thank you for being a loyal partner!

    

Keep smilin',

Andrew Garnett, CATA

President/CEO

 
 
 
 

 

 

January 10, 2019
Travel Agent Newsletter January 2019

 

News from Andy's Desk

 
 
 
 
 

Dear Travel Partners,             

Happy New Year! I hope that everyone enjoyed some time with loved ones during the Holidays! 2018 was a fantastic year; we are looking forward to an even more promising 2019!

We are extremely pleased with the satisfaction guests have experienced with our new personal delivery innovation, SNG White Glove Service™ Due to the new service's domestic success, we have rolled-out the program internationally!

Special Needs Group will be present at trade shows and industry events throughout the year. In addition, we will continue to run our SNG Webinars which will be available to all travel professionals.

SNG is excited about working with all of our travel professionals during Wave Season!

Furthermore, we are presently running the Transatlantic Special again! Details regarding our special for transatlantic sailings are located within the Newsletter. 

 We are extremely grateful for your continued support as we evolve in meeting our mission statement of Delivering an Accessible World

Best wishes to all for a happy, healthy and successful 2019!

 

Keep smilin',

Andrew Garnett, CATA

President/CEO

 
 
 
 
 

 

 

December 13, 2018
Travel Agent Newsletter December 2018

 

News from Andy's Desk

 
 
 
 
 

 

Dear Travel Partners,             

 

It's hard to believe that we are coming to the end of another year.

We recently had wonderful experiences at our third USTOA Annual Conference held in Phoenix, Arizona, and annual conventions for Cruise Planners and Signature Travel Network in South Florida and Las Vegas respectively.

As we further expand our new innovation, SNG White Glove Service™, additional ports (domestically and internationally) as well as cruise lines will offer the unmatched service. Updates will be announced on our website as well as via our e-mail blasts and monthly newsletter.

As mentioned last month, Kiosks currently in Fort Lauderdale and Seattle will be revamped with our new superior guest experience in the upcoming year.

In closing, we are thoroughly looking forward to 2019 and another spectacular year as we continue exploring new opportunities for Delivering an Accessible World®.

Wishing you and your family a safe and enjoyable holiday season and the best for a healthy and prosperous New Year.

Thank you for your continued support.

 
 

Keep Smilin',

Andrew Garnett, CATA

President/CEO