Special Needs Group Testimonials

 

 

23 November 2025

“Very easy to get around, since my bad back doesn’t let me walk very far.” -Susan S.  

23 November 2025

“Could not have done the cruise without it!  Thank You for this service.” -Suzanne C.

22 November 2025

“The Scooter was great!  I will use this service again!” -Lacrica C.

22 November 2025

“One of the best Scooters we’ve rented.” -David W.

21 November 2025

“Great experience!” -Raymond S.

20 November 2025

“Thank You!  Made getting off in Ports possible!” -Deborah G.

18 November 2025

“Worked perfectly!  Thank You!” -Bonita I.

17 November 2025

“Scooter made the difference!  Great experience!  Great service!” -Robert L.

17 November 2025

“I use your service each and every time I cruise.” -Marjorie W.

16 November 2025

“The Scooter was very comfortable and large enough.  Thank You” -Avis S.

15 November 2025

“Wouldn’t have been able to see all the events on the ship without the Companion/Transport Chair” -Donna Lee C.

11 November 2025

“The delivery driver was so very nice and courteous – would definitely use again!” -Wesley K.

16 November 2025

“Thanks!” -Sheila H.

07 November 2025

“Made our cruise much easier.”

02 November 2025

“Simply Amazing!!!” – Gary A.

02 November 2025

“Thank You! :)” – William G.

02 November 2025

“Thank you very much! :)” -Kuo C.

28 October 2025

“It was super!!” -John B.

25 October 2025

“Good job!” -Monroe G.

12 October 2025

“Great service!  Allowed me to fully enjoy the cruise.” -Kimberly H.

10 October 2025

“Big help to me.  Thanks” -Michael B.

04 October 2025

“:) Thank You! :)”

28 September 2028

“Very happy with the Rollator” -Steven P.

25 September 2025

“Thank You!” -Joan P.

21 September 2025

“Will definitely use again :)!!!” – Richard B.

20 September 2025

“Thanks!” – Linda M.

20 September 2025

“Great experience!  Thanks for the service!”

19 September 2025

“Thank you very much.  It was much needed.”

12 September 2025

“This allowed me more freedom to move around onboard and off the ship.  Amazing!  Thank You!” -Barbara C.

12 September 2025

“Thank you!” -David K.

06 September 2025

“Great having the Chair.  Helped a lot – will use again in the future.  Thank You!” – Luis N.

01 September 2025

“Great experience!  Thank you so very much!” – Barbara T.

31 August 2025

“Having used Special Needs Group before I knew it would be perfect!” -Calvin Y.

31 August 2025

“Thank You!  Worked great!” -Sheryl D

30 August 2025

“Everyone was so helpful and respectful!” -Francis S.

30 August 2025

“Thank You!” -Sonya M.

29 August 2025

“Lovely experience and well needed” – Gail A.

24 August 2025

“Very dependable!” -Nick L.

24 August 2025

“Thank You” -Ruth B.

24 August 2025

“Perfect!” -John M.

24 August 2025

“Thank you!” -Cora P.

19 August 2025

“Made my vacation much more enjoyable and less painful.” -Jimmy L.

15 August 2025

“These (Scooters) are fantastic and definitely a life saver!” -Jennifer R.

11 August 2025

“Smartest move I made.  Thank you!” -Bernard G.

10 August 2025

“Perfect for us!” -Naomi J.

09 August 2025

“Wheelchair was so helpful to have.  Thank you!” -Patricia C.

09 August 2025

“Didn’t use it all, but appreciated it having it in case of emergency.” -Terry A.

06 August 2025

“Needed a last minute and SNG delivered perfectly!” – Kathirose C.

01 August 2025

“Made trip more enjoyable!” -Lena M.

26 July 2025

“It was so useful.  The Scooter me to enjoy everything on the ship.  Will definitely use again!” – Christine T.

13 July 2025

“Excellent!” -Janet P.

12 July 2025

“The Wheelchairs were awesome!  Glad we rented them.”  – Paul Del G.

11 July 2025

“It was so good not having to walk at 77 years-old.  I really enjoyed the Scooter.” – Dorothy C.

11 July 2025

“Y’all did great! :)” – Shannon P.

10 July 2025

“The Scooter is the best item to have on your cruise when your mobility is impaired!” – Renee C.

30 June 2025

“The Wheelchair was lifesaver!” – Linda D.

30 June 2025

“Exceptional!” – Patsy I.

28 June 2025 

“Thank You!!!” – Kirby D.

28 June 2025

“I couldn’t have done anything without the Scooter.  I appreciate more than I can say.  Thank You!” – Wanda E.

22 June 2025

“The Scooter was a lifesaver for me.   I couldn’t enjoy the cruise without it.  Thank you so much!” – Nesha R-L.

20 June 2025

“Very easy to use.  Thank You!” – Kelly A.

15 June 2025

“Great experience!” – Emilio H.

14 June 2025

“Thank you so much for the Scooter.  Worked great!” – Brenda H.

14 June 2025

“Lifesaver!” – Geoffrey O.

08 June 2025

“Thank You – was really helpful!” – Angela K.

07 June 2025

“Scooter was great! :)”  – Russ N.

07 June 2025

“Scooter was great! :)”  – Teresa H.

03 June 2025

 

22 May 2025

“Very pleased with easy of operability!” – Arnold L.

 

15 June 2025

“Great experience!  Great service!” – Rosemary Hidalgo

 

23 May 2025

“Extremely happy with service!  Thank You!” 

 

23 May 2025

“Everything was excellent!”

 

09 May 2025

“As a Travel Agent, I will recommend.” – Victoria M.

 

05 May 2025

“A lifesaver for my Mom after she fell at the airport before our cruise.  We were to continue our vacation because of your service.  Thank You!!!” -Brenda B.

 

05  May 2025

“We’ll use it again.  Thank you very much! :)” – Denise S.

 

03 May 2025

“Thanks!”

 

26 April 2025

“Thank You!  Ideal size of walker for my needs.” -Isobel M.

 

26 April 2025

“Very happy with Scooter.” – Sallly M.

 

20 April 2025

“Great company.  Have rented from you before.  Will use again.” -Jane  S.

 

20 April 2025

“You have a great service.  We will use you many times.” -Claudia C.

 

19 April 2025

“Grateful for the service (and equipment) you provide.”  -Elizabeth S.

 

17 April 2025

“Thank You!” – Yolanda C.

 

13 April 2025

“Great help in getting me around.” -James S.

 

30 March 2025

“Thank You!!!” -Dennis S.

 

30 March 2025

“Wonderful 1st experience!” – Ronald Y.

 

30 March 2025

“Excellent service!  Thank you!” – Jennifer L.

 

30 Mach 2025

“Thank you!!!” – Dennis S.

 

29 March 2025

“Enjoyed the trip, because of the Scooter.”

 

29 March 2025

“Very easy to reserve and use.  Thanks!”  – Michael N.

 

29 March 2025

“It was wonderful!”  – Catchel C.

 

28 March 2025

“Great service!”  – Pamela P.

 

24 March 2025

“Thank You!”  – Sharon R.

 

24 March 2025

“Could not have been happier!”  – Pamela B.

 

23 March 2023

“Loved the convenience!  Thank you!”  – Barbara A.

 

20 March 2025

“A lifesaver!”

 

09 March 2025

“Thank you very much!  Very satisfied!” -Robert L.

 

08 March 2025

“Excellent!” – John R.

 

07 March 2025

“Thank you very much!  Very Very happy!  Fatistique!” – Josesline St. G.

 

02 March 2025

“I had folks who asked about your service.  I gave rave reviews.  Had them take phots of your number on the Scooter.” -Cherly C.

 

02 March 2025

“Thank You!  It was perfect!” – Gayla S.

 

02 March 2025

“Lifesaver and so convenient having room delivery!” – Joanne S.

 

02 March 2025

“Very happy with everything!” – Anthony A., Jr.

 

01 March 2025

“Very good product!” – Gregory H.

 

28 February 2025

“Wonderful!  Thank You!” – Curtis C.

 

28 February 2028

“Have used before.  Very happy!” -Ronald A.

 

28 February 2025 

“Great!  Thanks!”  -William W.

 

27 February 2025

“Great little Scooter – very good turning circle – would use again!  *****” – Jayne R.

 

23 February 2025

“A Godsend” – Jane R.

 

23 February 2025

“It made my life so much easier onboard.  I’m glad I got it.”  -Linda L.

 

23 February 2025

“I had folks who asked about your service.  I gave rave reviews.  Had them take phots of your number on the Scooter.” -Cheryl C.

 

22 February 2025

“It was a lifesaver, there was a lot I would not have been able to do without it.  Thanks very much!” – Larry C.

 

 

19 February 2025

“Thank You so much, this service made my entire trip. :)” – Nancy E.

 

18 February 2025

“Thank you made my trip more enjoyable!” – Marilyn M.

 

16 February 2025

“Last minute booked and was fabulous 🙂  Thank You!” – Joane K.

 

16 February 2025

“Thanks for the outstanding service1” – Francis O.

 

16 February 2025

“Could have enjoyed the cruise without it.  Thanks!” – Donna K.

 

16 February 2025

“This made the cruise so much easier for me.  Thank you!” – Judith O.

 

09 February 2025

“Rep on the phone was so caring and helpful.” – Cynthia N.

 

08 February 2025

“The Transport Chair was great!  Love the new style!” – Rylan K.

 

06 February 2025

“This made the cruise so much easier for me.  Thank you!” – Judith O.

 

05 February 2025

“Great Scooter.  So happy you are available for cruises.  Thanks.  Keeps me cruising.” – Lillian R.

 

02 February 2025

“This is the 2nd time I have used your service.  Everything went great!  Such a blessing to have the Scooter.  Thank You!” -Laurie B.

 

22 January 2025

“I used your service on my recent cruise.  Thanks for offering this service!” – Regina S.

 

19 January 2025

“What a Lifesaver!” – Warren B.

 

18 January 2025

“We have used SNG several times.  Great convenience.  Thank You!” – Marriane C.

 

16 January 2025

“Thank you for the bag and the last-minute service!  We were very happy with the Scooter!” -Danny G.

 

13 January 2025

“Great company!”

 

12 January 2025

“Thus far everything has been great.  Service and recommendations have meet my expectations.” – Rudolph DS Jr.

 

11 January 2025

“I was happy to tell others about the Scooter.  Well worth the (rental) price.  Thank You! – Peggy M.

 

04 January 2025

“Great little help getting around.  Will never cruise again without one (Scooter)!” – Brian C.

 

03 January 2025

“Equipment was great and worked very well!” – Virginia S.

 

02 January 2025

“Never had used one before, caught on pretty quickly, easy to operate.” – Danny M.

 

30 December 2024

“The Scooter on the Disney Magic is the way to enjoy a cruise!” – Michael C.

 

30 December 2024

“Could not have functioned without the Scooter!  Thank You!  Very helpful and useful!” – Robert Z.

 

29 December 2024

“Everything excellent!  Thank You!”

 

28 December 2024

“Very good, Thank You!” – Christopher D.

 

26 December 2024

“Lots of people asked where I go it, was very helpful.  I would recommend to anyone.  Thanks!” – Fay P.

 

22 December 2024

“Very pleased with your service!  Will use again.  Thanks!” 

 

13 December 2024

“Excellent!”

 

08 December 2024

“Really made the cruise!” – Michael C.

 

07 December 2024

“Excellent!”

 

29 November 2024

“Keep up the good work!  Will use you on next trip!” – Nerissia H.

 

23 November 2024

“As always, everything was perfect!  A pleasure to work with you.  Will use you next trip! 🙂 – Marilyn M.

23 November 2024

“Easy experience!  Thank You!” – Jimmie V.

 

23 November 2024

“Perfect!  Great Customer Service!” – Marilyn M.

 

16 November 2024

“Thank you so much for this rental.  I really could not have been on this cruise without it (with my hip issue)! – Kathryn S.

 

15 November 2024

“Impressed!  Not one glitch!”  -John L.

 

09 November 20024

“Told everyone how great your service is.  Highly recommended!”  Michael G.

 

08 November 2024

“Great service!” – Michael L.

 

09 November 2024

“Thank You!” – Eunice R.

 

02 November 2024

“Worked great!  No problems.  Thank you!”

 

01 November 2024

“Very good service and helped me a lot!  Thank You!” – Robin N.

 

19 October 2024

“Very convenient!” – Barbara M.

 

13 October 2024

“Thank You!!!” – Julia L.

 

13 October 2024

“Scooter is very nice.” – Mary M.

 

12 October 2024

“Special Needs Group is best!  Thanks!” – Robert G.

 

06 October 2024

“Prompt, courteous, and very professional.  Renting this Scooter was life changing and the best decision we could have made.  Thank You!” – Richard L.

 

06 October 2024

“What a prima Scooter.  Absolutely renting again.  Thank you for the experience.’ – Janice G.

 

05 October 2024

“Could not have got around without it!!” – Edith M.

 

04 October 2024

“Thank You!” – Lucille R.

 

29 September 2024

“Staff was prompt, courteous, and very professional.  (The) Scooter was life changing and the best decision we could have made!!!  Thank You!”

 

29 September 2024

“Thanks for the Heavy-Duty Scooter.  I got asked about your Scooter and told them that it is great!  Gave 3 or 4 passengers your number.”  – Theresa M.

 

20 September 2024

“It was great!” – Stacey D.

 

01 September 2024

“Happy!  Thank you!” – Rose L.

 

29 August 2024

“It was a great help.  Will use again when needed.” – Marvin W.

 

25 August 2024

“Thank you for having the Wheelchair in the cabin.  Very satisfied!” – Donald G.

 

25 August 2024

“The Best!!!” – Barry M.

 

23 August 2024

“Excellent Scooter!  Helped me tremendously on my cruise.  Excellent!” – Edwin A.

 

20 August 2024

“Real Happy!  Thanks!” – Annette W.

 

18 August 2024

This my second time renting from you.  I will continue to do so! – William U.

 

17 August 2024

“A nice experience for person needing mobile transportation.” – Lewis L.

 

17 August 2024

“Good Experience!  Definitely will rent again for our next trip.” – H. To

 

04 August 2024

“Great experience!  Referred others on ship to your company.” – Sherri D.

 

04 August 2024

“Thank you very much!  The piece of equipment made my vacation excellent!: – Vera A.

 

01 August 2024

Very friendly, attentive, and professional!  Courteous, timely, and efficient!  I was pleased with the service.  Thank You kindly!” – Melinda J.

 

21 July 2024

“The Scooter made moving around the cruise ship wonderful.  My back was not in pain and at 82 that is a blessing.  Thank You!  A great Travel Aid!  Amazing company!” – Harry N.

 

20 July 2024

“Thanks so much for helping me enjoy my cruise!” – Ruth T.

 

28 June 2024

“Great experience!  Thank you so much!” – Julie S.

 

24 June 2024

“Really nice!” – Neely C.

 

20 June 2024

“Thanks much!  Could not have done the cruise without your Scooter!” – Larry T.

 

20 May 2024

“Amazing!  Thank You!” – Myriam G.

 

10 May 2024

“Very good experience!” – Robert S.

 

27 April 2024

“Very happy!  Service is wonderful!” – Thomas M.

 

27 April 2024

“Very satisfied!  Thank You!”  – James D.

 

27 April 2024

“Very pleased with service!” – Thomas M.

 

22 April 2024

“Very useful!” – Diane S.

 

22 April 2024

“Highly recommend your services!  10 Stars!!!” – Arthur S.

 

07 April 2024

“We use SNG for all our cruises.  We can’t say enough good things.  It’s been a Godsend!  Thank You so much! – Bea M.

 

24 March 2024

“5th time using Special Needs Group.  Great company!” – Cardyn T.

 

24 March 2024

“Will use on every cruise.” – Karen R.

 

23 March 2024

“Perfect for my needs!” – Joan H.

 

23 March 2024

“Great service!  Thank You!” – Debbie A.

 

21 March 2024

“Fantastic!  Thank You!” – Diana M.

 

17 March 2024

“OMG!!!  Very helpful for my sister.” – Michelle K.

 

17 March 2024

“Great experience!”

 

16 March 2024

“Excellent company!  I will use you again.  Thank You!” – Harry W.

 

16 March 2024

“Work amazing!  Thank You!” – Klarece G.

 

09 March 2024

“It was great!  Will use again.” – Stephen J.

 

03 March 2024

“I really enjoyed it!  Thie was the best thing.  Thank You!” -Lawanda R.

 

28 February 2024

“The Scooter was a pleasure to use.  It made my life easier & make my vacation more enjoyable!” – Maxine P.

 

27 February 2024

“Was easy to use!” – Mary Ann L.

 

27 February 2024

“Thank You! :)” – George H

 

25 February 2024

“Loved the Scooter!  It really helped!”

 

25 February 2024

“Awesome!!” – Mark B.

 

25 February 2024

“This Scooter was a lifesaver!  Great experience!  Your Team is great!

 

22 February 2024

“I would not have been able to get around without the Scooter!  Thank you for making my cruise possible & enjoyable!”  – Marlene K.

 

18 February 2024

“Excellent!”

 

18 February 2024

“Love it!”

 

17 February 2024

“This was a great experience!” – Fay B.

 

17 February 2024

“Brilliant!  Easy to use!

 

12 February 2024

“Professional – Friendly – As Promised – Courteous – Recommended.” – William A.

 

11 February 2024

“Very cool!  A lifesaver!” – Dale B.

 

05 February 2024

“The equipment helped make our trip possible.” – Joseph F.

 

03 February 2024

“I really enjoyed it.  This was the best thing.  Thank You!”

 

28 January 2024

“Thank You so much!”

 

28 January 2024

“All good!” – John H.

 

26 January 2024

“I’m going to use your company from now on – all my trips – Thanks!” – John L.

 

21 January 2024

“Well done.  On time.” – Susan Y.

 

08 January 2024

“Overall totally satisfied and would use again.” – Lanora P.

 

08 January 2024

“Thanks for everything.  Such a lifesaver.  Grateful for Special Needs Group!” – Regina S.

 

04 January 2024

“Easy to use, to charge, to store.  Great little device – sure thing next cruise.” – Brian C.

 

02 January 2024

“Made things easier for me than just using a cane.”

 

02 January 2024

“Everything went well!  Thanks!” – Bruce L.

 

29 December 2023

“Very pleased with the commode!” – Thomas M.

 

22 December 2023

“The Wheelchair was roomy, convenient, and helped us.” – Glenn G.

 

04 November 2023

“All at Special Needs ROCK!! :)” – Beatrice M.

 

23 October 2023

“Thanks for the GREAT service!” – David S.

 

“Thank you for providing us a Scooter & Oxygen Concentrator on our Royal Princess cruise.  We wanted to let you know the equipment was in excellent condition and all set up in our room.” – The C’s.

“I really enjoyed the scooter on the last cruise.  It made my ‘cruise experience’ so much better to be able to ride instead of walk to the different activities.  Thanks for such an excellent scooter.” -N. J. K.
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“Thank You so much for your help with our recent cruise. Because of you and the excellent job that you did, John and I had a worry free and wonderful vacation. We celebrated our 30th Anniversary. I am truly grateful to you and the job that you performed for me.”

-G.M.

 

“THANK YOU SO MUCH. The wheelchair we rented from your company was in the cabin as I was told when we arrived. Because of its light weight and being able to fold it made it perfect for getting around. The chair made my mother’s cruise possible and made our cruise enjoyable. Again, THANK YOU.” -A. B.

 

“I just want to say what a pleasure it is to deal with your company. I have had to rent a scooter in Courtney BC and it is a hassle compared to my dealings with Special Needs at Sea. I have dealt with three different people in your company and all have been polite, professional and easy to deal with. The information on the form is accurate the first time! This can be quite a challenge when taking information over the phone. I would not hesitate to use your services again and recommend you to others. We have many cruises in our future and it is wonderful to know that it is this easy to get help that is needed.” -S. G.

 

“By the way, I want to let you know that we cruised last year using the same service (mobility scooter) and it was wonderful.  I was able to take my husband all the way to the exit upon debarkation and the cruise line made sure you would be able to retrieve it.  I am a member of Cruise Critic and I have recommended your services to anyone who asks.” -B. T.

 

“This is a thank you! We rented a scooter for our cruise on the grand princess from 8/31 – 9/7/14. It was in our room when we arrived and made the trip possible for my husband. Thank you for your excellent service!” -P. H.