SNG ♥s Travel Advisors
March 12, 2020
Dear Travel Partners,
At Special Needs Group we are sensitive to the ramifications caused by the global situation and uncertainty surrounding the possible spread of COVID-19. We remain committed to Delivering an Accessible World® and understand your concerns as the world comes to grips with this phenomenon.
Tough times don’t last…tough Travel Advisors do!
Accordingly, we have temporarily adjusted our cancellation policy. If you choose not to travel on your prearranged booking, we are honoring the standard cruise line policy of holding a credit for future use.
In addition, I want to reassure you that Special Needs Group has always used Hospital-Grade Disinfectant to ensure that both our customers and staff have been safe from any form of possible contaminant or pathogen. This procedure happens each and every time equipment comes back from a rental and will continue to be what we do regardless of any condition.
The situation is fluid so rest assured that we will communicate any future policy changes should they become necessary.
We are here to support you. Feel free to reach out if we can be of assistance.
Does anyone in your client’s travel party require mobility or oxygen assistance?
10% Commission is Paid on ALL Equipment Rentals*
*** No NCFs, No Carve-outs, No Caps ****
*commission is paid on total rental price*
* inclusive of damage/loss waiver (it is already in the price)*
* hotel delivery/pick-up fees*
*Travel Advisors must be a Registered Travel Advisor with Special Needs Group in order be eligible for commission. Not Registered as a Travel Professional with SNG, please register with us today: Travel Advisor/Agent Registration Form