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Streamlining the Customer Experience at TSA

TSA is implementing a range of initiatives to optimize the security screening experience at the Nation’s airports in support of enhancing the customer travel experience. Here are some programs that improve travel security, accessibility, and ease of travel.

TSA Cares provides information on security procedures aimed to help passengers with disabilities, medical conditions and individuals needing additional assistance to better prepare for the security screening process. TSA has modified procedures to ensure that your screening experience is smooth and seamless.

TSA PreCheck is the well-loved expedited security screening program available to travelers in the U.S. Designed to help travelers enjoy a more convenient journey through the airport, you’ll be directed to a dedicated screening lane where you may not need to remove your shoes, jackets, belts, liquids or electronics from its bag.

Touchless ID and Digital IDs make identity verification easier. With just your face or by scanning an app, you can continue to security screening with ease.

Follow TSA on Social Media channels to get the latest and reach out for customer support.

 

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