Are Disney Cruise ships wheelchair accessible?

Yes. Most guest areas aboard Disney Cruise Line ships — including restaurants, theaters, shops, and pools — are accessible to guests using wheelchairs or scooters. Special seating is also provided at shows and events.

What features are included in Disney’s accessible staterooms?

Disney’s accessible staterooms offer ramped thresholds, roll-in showers, handrails, fold-down shower seats, emergency call buttons, and lowered fixtures including towel bars and closets.

Is Disney’s private island, Castaway Cay, accessible?

Yes. Castaway Cay has paved pathways, accessible trams, accessible restrooms, and sand wheelchairs available on a first-come, first-served basis.

How does Disney accommodate guests with hearing impairments?

Guests with hearing disabilities can request Stateroom Communication Kits, TTY phones, assistive listening devices, and sign language interpreters (on select sailings).

Can I rent a wheelchair or scooter for my Disney Cruise?

Yes. Disney does not provide wheelchairs or scooters, but you can rent cruise-compliant mobility equipment through Special Needs at Sea by calling 1-800-513-4515 or requesting a quote at https://www.specialneedsatsea.com/quote/.

Disney Cruise Scooter and Wheelchair Rental

Disney Cruise Line Accessibility: Magical Moments for Every Guest

Special Needs at Sea proudly partners with Disney Cruise Line to deliver mobility equipment and support services for thousands of travelers with disabilities each year.

Since its launch in 1998, Disney Cruise Line has been known for merging its legendary storytelling and entertainment with the elegance of ocean travel. From the Disney Dream and Disney Fantasy to the Disney Magic and Disney Wonder, each ship creates immersive, family-friendly adventures filled with imagination — and inclusivity. With nearly an entire deck devoted to kids and exclusive areas for adults, the magic is accessible to guests of all ages and abilities.

Shipboard Accessibility Features

Most public areas — including restaurants, theaters, shops, and decks — are wheelchair accessible
Transfer tiers available at one feature pool
Reserved viewing areas at shows and events for guests using mobility devices

Accessible Staterooms & Suites

Disney Cruise Line offers a variety of wheelchair-accessible staterooms and suites equipped with:

Ramped thresholds for bathrooms
Roll-in showers with fold-down seats and handrails
Hand-held showerheads and lowered closet/towel bars
Open bed frames for better maneuverability
Additional phones (bathroom & nightstand)
Emergency call buttons in key locations

Castaway Cay – Disney’s Private Island

Guests with mobility needs can also enjoy Disney’s exclusive island destination, Castaway Cay. Accessibility features include:

Paved pathways to shops, dining, and restrooms
Accessible tram service around the island
Sand wheelchairs available (first-come, first-served)

Support for Guests with Hearing Disabilities

Disney Cruise Line is well-equipped to assist deaf and hard-of-hearing guests with the following services:

Assistive Listening Systems in performance venues
Guest Assistance Packets with show scripts
Sign Language Interpretation (on select sailings with advance request)
Stateroom Communication Kits available upon request — includes visual door and phone alerts, bed shaker, phone amplifier, strobe smoke detector, and TTY

Mobility Equipment Rentals for Disney Cruises

Disney Cruise Line does not provide onboard wheelchairs or scooters. For a smooth, accessible journey, Special Needs at Sea offers cruise-compliant mobility equipment — delivered directly to your stateroom before you board.

To reserve, call 1-800-513-4515 or request a quote online.

Contact Disney Cruise Line for Accessibility Questions

For additional assistance, contact Disney Cruise Line directly at (407) 566-3500.

Need Mobility Equipment for Your Cruise?

Special Needs Group/Special Needs at Sea offers wheelchairs, scooters, oxygen equipment, and more — delivered directly to your stateroom.

Request a Free Quote

Explore Other Accessible Cruise Lines

Still have questions? Call us at 1-800-513-4515 — we're here to help make your cruise experience smooth, safe, and stress-free.