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Guest Confirmation I

Guest Confirmations

Confirmations ⚠⚠⚠ Please take your confirmation with you.  The confirmation has extremely important information! Below are slides which break down the confirmation to explain pertinent information for you or a member of your traveling party.  The first highlighted section refers to delivery time.  For mobility equipment bookings on a cruise with delivery scheduled to be made to the stateroom, if you do not have the equipment in their possession by 2PM, we ask that you call us at 800.513.4515 /…

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2023 Magellan Revised

SNG Receives Gold Magellan Award

  Special Needs Group® / Special Needs at Sea® Earns Top Honor 2023 Travel Weekly Magellan Awards  Special Needs Group®/Special Needs at Sea® (SNG), a full-fledged medical equipment and supply company, and the leading global provider of wheelchair, scooter, oxygen and other special needs equipment rentals, is pleased to announce that the company once again earned a gold award in the prestigious 2023 Travel Weekly Magellan Awards for accessibility and inclusivity. SNG received gold for Overall – Accessibility / Inclusivity…

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Walker BSO

SNG Donates Walker to Broward County Sheriff Office’s Homeless Outreach Unit

07 September 2023 Special Needs Group recently donated a Walker to the Broward County Seriff Office's Homeless Outreach Unit. The story behind the donation was covered by multiple news outlets, including Miami Living's Online Magazine. Please click on the image below to read. (Pictured:  Officer Reyes of BSO's Homeless Outreach Team, left, with Andrew Garnett, President/CEO, Special Needs Group.)

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Vancouver II

Vancouver Season is Underway!

25 May 2023 Special Needs Group is pleased to once again be serving Vancouver, Canada for its cruise season and land-based vacations. We can provide service to travelers sailing on round-trip cruises out of Vancouver, one-way voyages, as well as land & sea vacations beginning or ending in Anchorage, and Fairbanks. In addition, SNG can assist those staying pre-/or post-cruise at hotel within the "City of Glass". With supply chain issues, we encourage you book early with our Customer Service…

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purple 1170

Equipment Blog: O2 Concepts OxLife Independence

Updated:  21 April 2023 OxLife Independence Special Needs Group’s most popular rented Portable Oxygen Concentrator is the O2 Concepts OxLife Independence. The O2 Concepts OxLife Independence provides the individual with the longest battery life in its class and the smallest batteries of any dual-battery POC.  The unit is FAA approved and has the ability to be charged within a vehicle.  The dual-battery operated portable oxygen rental allows the traveler to visit any location whether by motorized transportation, train or cruise…

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Homewood 1

Homewood Suites Miami-Airport/Blue Lagoon

Homewood Suites Miami-Airport/Blue Lagoon 5500 Blue Lagoon Drive, Miami FL 33126 Reservation Information Direct to Hotel Number & to Book:  305-261-3335 Reservation Email: [email protected] Arrival Information Check-In:  4:00 PM Check-Out:  11:00 AM Early check-in based on availability Ramp into entrance/accessible public entrance Ramp for lobby/reception access Accessible reception/concierge desk 100% Non-Smoking Guest Room Accessibility Accessible route from public entrance to accessible guest rooms 9 Wheelchair Accessible Rooms 1 & 2 Bedroom Suites Available Accessible Rooms available in different categories Entry…

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Autism Statistics

April is Autism Awareness Month: Cruising and Traveling with Autism

Updated:  03 April 2023 Did you know that 1 percent of all the children in the United States ages 3-17 are diagnosed with some form of autism? According to The Autism Society, today, over 3 million Americans live with autism. Image courtesy of www.healthfixdaily.com Whether you’re the parent or family member of a child with autism, or are living with autism yourself, it is important to understand that traveling with autism may require additional planning. Venturing into unfamiliar surroundings can…

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SNG 2023 BOGO Transatlantic Webinar

BOGO Transatlantic Special

08 March 2023 Special Needs Group is pleased to announce a new BOGO promotion for those sailing on a Transatlantic Cruise from North America to Europe during 2023. Below, please find information regarding this exciting promotion.   For additional details, and to take advantage, please call our award-winning Customer Service Team at 800.513.4515 or 954.545.0575.  We truly appreciate support!  

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Seni Videio Image

Did You Know?

23 February 2023 As a Reminder......Did You Know? Special Needs Group® is proud to be a distributor of the Seni USA brand adult incontinence products. Along with being the leading global provider of mobility, oxygen, and other special needs equipment rentals for travelers, SNG is a fully-fledged medical equipment and supply company. Seni® incontinence care products are fully breathable, super absorbent, comfortable, and effective. Thanks to their high absorbency and breathability, Seni products reduce the clinical risks of pressure sores, UTI’s and…

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Forbes

Forbes Feature: “Why Use a Travel Agent in 2023?”

16 February 2023                     Forbes Feature:  “Why Use a Travel Agent in 2023?” SNG’s President/CEO, Andrew Garnett recently discussed with Forbes reasons why travelers should work with a Travel Advisor in 2023. Please click here to read article. 

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16th Anniversary

SNG Turns 16

15 February 2023 Today marks 16 Years in business of servicing the Mature, Mobility-Challenged, and Special Needs Markets. Thank you for allowing us to continue to meet our motto of Delivering an Accessible World®.  SNG provides mobility, oxygen, and other special needs equipment for those traveling, in order to provide the Ultimate Freedom – Travel.  

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CRTV Image II

Special Needs Group Featured on CTV News in Toronto, Canada

31 January 2023 Special Needs Group Recently Featured on CTV News in Toronto, Canada SNG’s President/CEO, Andrew Garnett was recently interviewed by Pauline Chan of Bell Media in Canada. Andy had the pleasure of sharing information regarding some of the new and exciting equipment available to cruise passengers, including our new ultra-light wheelchairs and scooters. Please click the arrow in the image below to watch.      

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PortHole Image

SNG’s President/CEO Interviewed by Porthole Cruise & Travel

Andrew Garnet, President/CEO of Special Needs Group, was recently interviewed by Bill Panoff of Porthole Cruise and Travel at Travel Weekly's CruiseWorld held in Fort Lauderdale. Andy had the pleasure of sharing information regarding some of the new and exciting equipment available to cruise passengers, including our new ultra-light wheelchairs and scooters. Please click the arrow in the image below to watch.  

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Hollywood Nightime

Spotlight: Los Angeles

Special Needs Group is pleased to once again be providing service to all cruise lines sailing out of Los Angeles.    Los Angeles is a world center of entertainment, culture, fashion, technology, business and education. Often referred to as the “Entertainment Capital of the World,” Los Angeles provides wheelchair accessible vacations, fun and entertainment to both residents and visitors. Rent your scooter, wheelchair, or power wheelchair rental in Los Angeles through Special Needs Group and experience it all for yourself.…

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SD

Spotlight: San Diego

With its near-perfect weather and tourist-friendly attractions, San Diego is one of America's finest cities to visit, as well as excellent vacation spot for those requiring accessible needs.  "America's Finest City" offers an abundance of accessible shopping, dining, parks, attractions, sports, recreation, transportation, and lodging options make San Diego a desirable location for the mature, mobility-challenged, and special needs traveling market segments. For a fun afternoon outing with a mobility scooter rental in San Diego, Seaport Village on San Diego’s…

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atlantic hotel gallery 46 619e9d84646e7

The Atlantic Hotel & Spa

The Atlantic Hotel & Spa 601 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL  33303 Direct to Hotel Number & to Book:  954-567-8020   Arrival Information Check-In:  4:00 PM Check-Out:  11:00 AM Early/priority check-in based upon availability Ramp into entrance/accessible public entrance Ramp for lobby/reception access Accessible reception/concierge desk Guest Room Accessibility 7 Wheelchair Accessible Rooms Categories:  Ocean Front Studios, Ocean View Studios, & Suites Accessible route from public entrance to accessible guest rooms Bathroom: Ramped threshold Bathroom grab bars…

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Tryp Front

Tryp Maritime Hotel Fort Lauderdale Airport / Cruiseport

Tryp Maritime Hotel Fort Lauderdale Airport / Cruiseport 2161 Marine Mile Boulevard, Fort Lauderdale, FL  33312 Direct to Hotel Number & to Book:  954-533-7846  *Staff trained in service to guests with disabilities Arrival Information Check-In:  4:00 PM Check-Out:  11:00 AM Early/priority check-in based upon availability Ramp into entrance/accessible public entrance Ramp for lobby/reception access Accessible Front Desk   Guest Room Accessibility 7 Wheelchair Accessible Rooms King & Queen / Queen Categories Accessible guest rooms doorways with 32" clearance width Accessible…

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DoubleTree

Doubletree by Hilton Deerfield Beach – Boca Raton

Doubletree by Hilton Deerfield Beach - Boca Raton 100 Fairway Drive, Deerfield Beach, FL  33441 Direct to Hotel Number & to Book:  954.427-7700 Arrival Information Check-In:  4:00 PM Check-Out:  11:00 AM Early/priority check-in based upon availability Accessible public entrance Accessible registration desk Guest Room Accessibility 16 Wheelchair Accessible Rooms - 32" of clearance width Categories:  Standard Queen/Queen, Standard King, Queen Jr. Suite, King Jr. Suite Accessible route from public entrance to accessible guest rooms Bathroom: Bathroom grab bars Roll-in shower…

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Conrad scaled

Conrad Fort Lauderdale Beach / Luxury Florida Resort

Conrad Fort Lauderdale Beach / Luxury Florida Resort 551 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304 Direct to Hotel Number & to Book:  954.414-5100  Look for information regarding Special Needs Group’s rentals in your Welcome Packet after booking with the Conrad Fort Lauderdale. Arrival Information Check-In:  4:00 PM Check-Out:  11:00 AM Early/priority check-in based upon availability Ramp into entrance/accessible public entrance Ramp for lobby/reception access Accessible reception/concierge desk Guest Room Accessibility 14 Wheelchair Accessible Rooms 1 Junior Suite…

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Summer Cruise Revised

South Florida Summer Cruise Season Heats Up

Each of the south Florida cruise ports, Port Everglades in Fort Lauderdale and PortMiami, are busy with most of the voyages sailing to the Eastern, Western, and Southern Caribbean.  In addition to the Caribbean, cruises from the two ports are traveling to the Bahamas, Bimini, Dominica, Riviera Maya, Grand Cayman, and Key West.  SNG is pleased to meet the needs of guests requiring rentals of mobility equipment, oxygen, and special needs equipment for their summer cruises out of south Florida.…

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WG1

Wyndham Garden Fort Lauderdale Airport & Cruise Port

Wyndham Garden Fort Lauderdale Airport & Cruise Port 129 North Federal Highway, Dania Beach,  FL  33304 Direct to Hotel Number & to Book:  954.212.9100 Arrival Information Check-In:  3:00 PM Check-Out:  11:00 AM Early check-in based upon availability Lowered Guest Registration *Staff trained to service guest with disabilities Guest Room Accessibility 8 Accessible Rooms Tubs and Grab Bars (No roll-in showers or shower chairs) - 4 King & 4 Queen/Queen Room:   Vanities are lower about 1 full inch from the standard…

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WG1

Wyndham Garden Fort Lauderdale Airport & Cruise Port

Wyndham Garden Fort Lauderdale Airport & Cruise Port 129 North Federal Highway, Dania Beach,  FL  33304 Direct to Hotel Number & to Book:  954.212.9100 Arrival Information Check-In:  3:00 PM Check-Out:  11:00 AM Early check-in based upon availability Lowered Guest Registration *Staff trained to service guest with disabilities Guest Room Accessibility 2 Wheelchair Accessible Rooms with  32" doorways - 1 King & 1 Queen/Queen Additional: 10 Hearing Accessible Rooms - 5 King & 5 Queen/Queen 8 Accessible Rooms Tubs and Grab…

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DC

Springtime in Accessible D.C. – SNG Services the Nation’s Capital

Springtime in Accessible D.C. – SNG Services the Nation’s Capital Springtime is the perfect time to visit Washington, D.C.  The Nation’s capital is a wonderful vacation destination rich in American history and unique during the Spring season for its renown National Cherry Blossom Festival. The Cherry Blossom Festival runs typically between March 15th and April 18th with peak dates being predicted between March 22 through March 25th this year.  The most popular places to view the cherry blossom trees are…

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Wondr of the Seas arrival Port Everglades.8ab21f

RCCL’s Wonder of the Seas® Arrives in Port Everglades

RCCL’s Wonder of the Seas® Arrives in Port Everglades Royal Caribbean Cruise Lines®, Wonder of the Seas®, the world’s largest cruise ship was escorted by fireboats into Port Everglades in Fort Lauderdale on February 20th. The Wonder of the Seas is the fifth in RCCL’s Oasis Class joining the Symphony of the Seas®, Harmony of the Seas®, Allure of the Seas®, and class-named Oasis of the Seas®.  The 236.857-gross-ton vessel is 8,700 gross-tons more than her sister-ship, the Symphony. Wonder…

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