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Travel Agent Newsletter March 2018


March 10, 2018




News from Andy’s Desk!


As the winter season nears closing, we are preparing for the ramping up of the ports in Seattle and Vancouver.  So, please keep us in mind for needs in the Pacific Northwest including, Vancouver, Washington for the American Steamboat Company and in Portland, Oregon for America Cruise Line.


Having just attended SeatradeCruiseGlobal, we are looking forward to seeing you at upcoming events this year, including CLIA Cruise360 being held April 17-23 at the Greater Forl Lauderdale/Broward County Convention Center.  Please check the "On the Road Again" section within the newsletter for additional events in which SNG will be present. 


On our February 14th, we celebrated our

11-Year Anniversary  



We appreciate your partnership which has enabled SNG to acommplish many milestones over the last decade-plus and we look forward to a bright future.  Thank you for making it possible to acheive your moto of

 Delivering an Acccessible World®.




Keep Smilin’,

Andrew Garnett, CATA




SNG Lends Helping Hand


SNG was pleased to provide “Joy on the Beach” Wheelchairs for two March events.  The 8th Annual Boating & Beach Bash for People with Disabilities was held on Sunday, March 4th at Spanish River Park in Boca Raton.  The day is the nation’s largest event for kids, adults and wounded warriors with special needs, their families and care givers.


Above: Special Needs Group, President/CEO, Andrew Garnett with one of the Boca Beach Bash’s attendees




C.A.T.A. Corner


Race to 5,000 SNG CATAs®


Presently, there are now among over 4,100 Travel Professionals who have earned their SNG Certified Accessible Travel  Advocate® (CATA) designation.


 Our goal for 2018 is

5,000 Certified Travel Professionals

by our seventh year anniversary

November 11th, Veterans Day.


The C.A.T.A. Program is the Travel Industry’s 1st Certification program designed to equip Travel Professionals with insight and expertise to better serve the Special Needs, Disability and Mature Market segments.  


Become a Certified Accessible Travel Advocate through completing our online course; the course is composed of three easy modules at no charge to Travel Industry Professionals.  The SNG CATA program is available at


SNG Resource Center




In addition to your agency having access to our exclusive SNG CATA Resouce Center, you earn the rights to utulize a proprietary logo to help market yourself as an SNG Certified Accessible Travel Advocate on our website.


In addition, Certification jump-start Webinars can be scheduled and live/in-house traning with onsite testing can be requested for large groiups.









Spotlight:  Barcelona

Barcelona, Spain’s capital of the Catalonia region, is home to Europe’s busiest port of call for cruise ships.  The Port of Barcelona is a popular turn around destination for Mediterranean cruises.  The six terminals feature air conditioning, foreign exchange, duty free shops, restaurants, bars and shuttle bus.

The shuttle bus transfers passengers to Plaza de Colon in central Barcelona.  The terminals are in close proximity to both the bus and metro public transportation which allow those sailing in and out of to experience one of Spain’s most beautiful and dynamic cities.


Special Needs Group is pleased to provide service to those cruising out of Barcelona.  The following cruiselines which sail out of and into the Port of Barcelona include:  Carnival, Celebrity, Costa, Holland America, MSC, Norwegian, Oceania, Regent Seven Seas and Royal Caribbean. In addition, SNG can also provide Hotel pick-up and delivery at the start or close of a cruise.  For more information, please visit us at






"On The Road Again" 

SNG’s Calendar of Events

Be sure to stop by and say Hello!


May 6th-8th

Cruise Planners Mid-Year Conference

Broward County Convention Center

Fort Lauderdale, Florida


May 15th-18th

GTM West 

The Cosmopolitan

Las Vegas, Nevada


May 22nd-27th

AVOYA Annual Conference

Hotel Moya

Long Beach, California   


June 12-16th

Travel Leaders Network Global Conference

Ceasars Palace

Las Vegas, Nevada






Special Needs Group


Annual Transatlantic BOGO 



Clients renting medical equipment for 2018 Transatlantic sailings from North America to Europe



(of equal or lesser value) FREE of charge!


         One way fees waived! (up to $100 Vaule)


         North America Pricing! (on average over $300 in Savings based upon a 14-Day Cruise)


Includes damage insurance (average cost $10 per day)

   Must be booked by March 31st


To receive this offer you will need to call us toll free at 800.513.4515 or international at 954.585.0575.

Offer can only be booked by phone!






Partner with SNG


We are delighted to be recognized as the Ofifical Mobiiity and Speical Needs Partner of ASTA & NACTA.  Our commitment to the Travel Agent/Agency Distribution System has been uwavering since our inception.  We could not be be more pleased with this honor.  The press release containing the announcement can be found at the follow: 








Quote of the Month


"Twenty years from now you will be more disappointed by the things you didn’t do by the ones you did do"



Mark Twain










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