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Charging Your Scooter

Charging a Mobility Scooter Mobility Scooters should be charged every night! The charger has a safety-feature that will not allow the battery to be overcharged.  The Scooter key must be removed from the scooter while it is being charged. The…

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SNG Destination Spotlight: Vancouver©

Spotlight:  Vancouver With over 800,000 cruise passengers annually, Vancouver is consistently ranked as one of the world’s most beautiful cities.  The western Canadian coastal seaport city, located in Lower Mainland of British Columbia, has served as the leading homeport of…

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SNG 2017 Transatlantic Promotion

Clients renting medical equipment for 2017 Transatlantic sailings from North America to Europe RECEIVE AN ADDITIONAL PIECE OF EQUIPMENT (of equal or lesser value) FREE of charge! One way fees waived! North America Pricing! Must book between January 10th and February 28th,…

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Spotlight on Carnival Vista

Carnival’s newest ship, Carnival Vista, made its inaugural sailing last year on May 1st out of Trieste, Italy.  The vessel, the cruise line’s twenty-fifth and largest of the fleet, joined fellow Dream-class sister-ships Carnival Breeze, Carnival Magic and Carnival Dream.  Prior to moving to…

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New to Tampa for 2016: Norwegian Jade

Earlier this fall, Norwegian Jade replaced Norwegian Star in Port Tampa Bay; the vessel will sail to new Caribbean destinations including Roatan (Bay Islands), Honduras and Harvest Caye, Belize.  Norwegian Jade’s seven day itinerary also includes Cozumel and Cost Maya,…

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Featured Destination – Dominican Republic

A long time tourist destination for its resorts, the Dominican Republic is now a popular port-of-call for cruises.  Located on the eastern side of Hispaniola, the D.R. is an island shared with Haiti.  The Port of La Romana, located in…

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CATA Corner

Special Needs Group recently surpassed our goal of 3,000 CATA agents by November 11th in celebration of our 5-Year Anniversary of the SNG Certified Accessible Travel Advocate program.  The Special Needs market is one which spends 13.6 billion dollars a…

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Travel Agent Promotion!!

Book your clients Special Needs equipment online by December 31st to be entered into a raffle for a $250 American Express gift card!  The more bookings you make, the better your chance to win.  One entry per order.  No need…

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2017 Transatlantic Promotion Extended!

Clients renting medical equipment for 2017 Transatlantic sailings from North America to Europe RECEIVE AN ADDITIONAL PIECE OF EQUIPMENT (of equal or lesser value) FREE of charge! One way fees waived! North America Pricing! Must book between January 10th and February 28th,…

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Spotlight: Barcelona

Barcelona, Spain’s capital of the Catalonia region, is home to Europe’s busiest port of call for cruise ships.  The Port of Barcelona is a popular turn around destination for Mediterranean cruises.  The six terminals feature air conditioning, foreign exchange, duty…

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New for 2017: Silversea Silver Muse

Silversea’s Silver Muse will make its maiden voyage on April 10th when the boutique ship embarks on an eight day sailing round trip from Monte Carlo, Monaco.  The cruise line’s newest flagship of the fleet combines sophisticated Italian design with…

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5 Year Anniversary of SNG CATA!

On November 10th we celebrated the 5 Year Anniversary of the SNG Certified Accessible Travel Advocate program during Travel Weekly's CruiseWorld! We were also able to celebrate exceeding our goal of 3,000 certified agents by then as we were over…

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Costa Diadema

The Costa Diadema ship was christened on November 7, 2014 in Genoa, Italy; the 3,724-passenger vessel is the largest and most creative of the Costa fleet.  “Regina del Mediterraneo,” Queen of the Mediterranean, is adorned with glass, art and neon lights providing a South…

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Travel Agent Promotion!

Book your clients Special Needs equipment online by December 31st to be entered into a raffle for a $250 American Express gift card!  The more bookings you make, the better your chance to win.  One entry per order.  No need…

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Spotlight on Piraeus (Athens)

The Port of Piraeus is one of the largest in Europe and the main port in Athens, Greece with about 18.6 million passengers in 2014.  The 2004 Olympics hosted in Athens provided major improvements to the city, including Piraeus, still…

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Kiosk Availability

Special Needs Group is pleased to be able to provide cruise kiosk service to the following ports with respective cruiselines and/or specific ships: ·  Fort Lauderdale – Holland America, located curb-side prior to entering the cruiseline’s terminal; ·  New York…

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The CATA Corner

Learn how to cater to the Special Needs Market Market which spends 13.6 billion dollars annually Servicing almost 63 million disabled Americans Registered travel professionals with SNG are 140% more productive As an SNG CATA professional you have a dedicated…

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Spotlight on Charleston

Recently named 2016’s “Best City in the World” by Travel and Leisure magazine, Charleston is home to the port slated for 104 cruise calls for the present year.  Union Pier is Port of Charleston’s cruise ship passenger terminal.  The renovated…

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Before Your Clients Go…

Please ensure of where the equipment is going to be delivered:   In most instances, unless Kiosk option was available and that option was requested, cruise ship deliveries are made to the stateroom by 2PM. If your client does not…

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Portland, Oregon

Guests sailing on American Steamboat Company’s American Pride are transported from Embassy Suites Airport Hotel to the 150-guest luxurious authentic paddlewheeler.  Like American Express, American Pride sails the Columbia River Gorge allowing travelers to take in the natural beauty, history…

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Sun and Fun Cycles, Hollywood, FL

Special Needs Group is pleased to be partnered with Sun and Fun Cycles located on Hayes Street and the Broadwalk in Hollywood Beach, Florida.  Rated by USA Today as America’s Top Broadwalk, Hollywood Beach is a top tourist destination in…

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Vancouver, Washington

The Vancouver port is located on the Columbia River which the Memphis, Tennessee-based American Empress sails along.  The sternwheeler travels up the Columbia and Snake Rivers allowing guests to take in the sights and experiences as did Lewis and Clark…

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Spotlight on Southampton®

As we head into the spring season, a number of cruise vessels begin to reposition from the eastern United States to Europe.  One of the most popular European port destinations includes Southampton.  The Port of Southampton first inaugurated its cruise…

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New for 2017: American Constellation

American Cruise Line will debut its newest ship, American Constellation, in the spring of this year.  The 163-passenger American built, flagged and crewed vessel will join the line’s Coastal Cruise Ships class; presently, the class is made up of American…

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Celebrating our 10th Anniversary

On February 14th, Special Needs Group will celebrate our 10th anniversary of delivering an accessible world.  Since 2007, SNG has been achieving unprecedented milestones in providing those with special needs and/or disabilities the ability to travel. The SNG staff will…

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Special Needs Group Lends Helping Hand

SNG was pleased to provide “Joy on the Beach” Wheelchairs for two March events.  The 8th Annual Boating & Beach Bash for People with Disabilities was held on Saturday, March 18th at Spanish River Park in Boca Raton.  The day…

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SNG Destination Spotlight: Half Moon Cay, Bahamas

Holland America’s award-winning private island Half Moon Cay in the Bahamas celebrates its 20th anniversary this year.  In December 1996, the cruise line purchased the uninhabited island located 100 miles southeast in Nassau.  To date, only two percent of the…

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