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Travel Agent Newsletter January 2017

January 17, 2017

News from Andy's Desk!

Dear Travel Partners,

Happy New Year!

I hope that everyone enjoyed some time with loved ones during the Holidays!  2016 was a fantastic year; I look forward to what promises to be a spectacular upcoming year.

Once again, Special Needs Group will be present at trade shows and industry events throughout the year.  Additionally we have already scheduled our SNG Webinars which are accessible to all travel professionals. 

Please check our website regularly for updates and any special promotions.

We are extremely grateful for your continued support as we evolve in Delivering an Accessible World

Best wishes to all for a happy, healthy and successful 2017!

Keep Smilin',


Andrew J. Garnett, CATA



Winning Corner & Our New Promotions!

Special Needs Group would like to congratulate Judene Cardinale of Cruise Planners as the winner of our November/December Promotion for Online Web Orders.  We would also like to say thank you to all those Travel Agents who placed online web orders during the promotional period. Congratulations, Judene!

Get Onboard & Catch the Wave Online Booking Promotion!  SNG is beginning a new promotion for Travel Agents who place online web orders.  The promotion will run until the end of the quarter, March 31st, 2017.  Each order placed online will receive an entry in the travel agent’s name for a $500 Gift Card*.  SNG CATA agents will receive an additional entry for each order that you place! If you are not certified yet be sure to do so before the promotion ends to receive the extra entry per order! CLICK HERE FOR DETAILS!

CLICK HERE for details on the Transatlantic Promotion!

We encourage all to participate.  Good Luck!



SNG Employee of the Year

Zyanya “Zee” Jimenez was recently selected as Special Needs Group “Employee of the Year.”  

Promoted earlier in 2016 as a Team Lead, Zee began with SNG as a Customer Service Representative in October 2013.  She embodies professionalism with an infectious personality while serving as a model employee for all to aspire.  In addition to her multitude of duties, Zee is responsible for training all new employees in educating each in customer service skills, SNG’s standard operating procedures and equipment offered for rental, in order to ensure the goal of Special Needs Group’s mission in “Delivering an Accessible World” is attained. 

A true asset to Special Needs Group, Zee is always available to aid and assist her fellow co-workers.  Zee’s leadership capabilities along with her gift to multi-task as she maintains a positive attitude promote an enjoyable and productive work environment.  Zee is a shining example of one who goes above and beyond to make certain SNG continues to evolve as the global leading provider of special needs equipment for travelers worldwide.



Spotlight on Carnival Vista

Referred to as the “most family friendly ship” of the cruise line, Carnival Vista features an IMAX Theater with a three-deck high screen and seating for 187 passengers as well as a 455-foot long water tube.  The former is the first IMAX at sea while the kaleidoscope-looking water slide known as the Kaleid-O-Slide is part of fleet’s WaterWorks park.  The family-friend vessel features Family Harbor Lounge with a new space specifically dedicated to families offering 24-hours complimentary dining, concierge and baby service, movies, board and video games. 


Carnival WaterWorks



SNG's Calendar of Events

January 24th—26th

Cruise Planners Bootcamp

Loews Sapphire Falls Resort Universal Studios

Orlando, FL


February 14th at 3 PM EST

Special Needs Group WEBINAR

Open to all Travel Professionals!

To sign up please CLICK HERE!


March 7th at 12 Noon CT




CATA Corner

If you are already a SNG CATA agent CLICK HERE for info on our latest promotion where your opportunity to win is doubled!

Not a SNG Certified Accessible Travel Advocate yet? Join over 3,100 travel professionals in becoming a CATA agent through completing our online course. The course is composed of three easy on-line modules and is designed to increase our travel partners’ knowledge, skill sets and earning opportunities in the accessible travel/special needs market. 


Join Over 3,100 CATA Agents!

Get certified now! 

The program is FREE and CLIA will provide you with 5 credits!




Featured Destination: Dominican Republic

A long time tourist destination for its resorts, the Dominican Republic is now a popular port-of-call for cruises.  Located on the eastern side of Hispaniola, the D.R. is an island shared with Haiti.  The Port of La Romana, located in the resort village of Casa de Campo, is a stop for many vessels including Carnival Vista.  World-class golf courses, skeet-shooting, tennis and horseback riding are popular shore excursions.


Teeth of the Dog Golf Course in Casa Campo, D.R.




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