Mobility Scooters & Power Chairs
Oxygen Equipment & Accessories
Patient Lifts & other Mobility Aids
Crystal Serenity Ship Details
Accessible Stateroom Features
Guests cruising in a wheelchair must bring their own or use a rental wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22″ wide. Release and Indemnity forms are required and must be submitted to Onboard Guest Services at least two (2) weeks prior to sailing. Please note: Crystal Cruises reserves the right to limit the number of guests cruising in a wheelchair or electric scooter on board.
Crystal Serenity ship details are designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ship elevators can accommodate most wheelchairs, power wheelchairs or motorized scooters that do not exceed 22″ wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a traveling companion for better access to all areas on and around the ship, as well as ashore.
Certain staterooms offer extra-wide doors, fully wheelchair-accessible bathrooms and wheelchair-accessible closets with low-fitted hanging rods. Some suites offer limited wheelchair access to personal facilities. Staterooms and suites designated for guests with disabilities are subject to availability and must be reserved prior to boarding the ship.
As some ports of call are anchorage ports and others may be challenging, physical conditions may preclude guests requiring wheelchairs or scooters from going ashore. This decision is made at the discretion of the ship’s Captain or doctor, and is binding.
This information was accurate when it was published, but can change without notice. Please be sure to confirm details directly with Crystal Cruises.