Norwegian Cruise Line

Norwegian Cruise Line Accessibility: Freedom and Flexibility for All

Special Needs Group/Special Needs at Sea proudly serves Norwegian Cruise Line guests with mobility equipment rentals and accessibility services to ensure an effortless and memorable vacation.

Norwegian Cruise Line (NCL) is renowned for its Freestyle Cruising philosophy, offering guests the flexibility to design their perfect vacation. NCL also ensures that travelers with limited mobility, hearing, or vision disabilities can experience every aspect of their cruise in comfort and safety.

Accessible Staterooms and Ship Features

Norwegian Cruise Line provides wheelchair-accessible staterooms across its entire fleet. Features include:

• Roll-in showers with fold-down benches, grab bars, and hand-held showerheads
• Wider stateroom and bathroom doorways (minimum 32 inches)
• Accessible closet rods, vanities, and lowered safes
• Spacious suite layouts with 5-foot turning radius for wheelchairs

Elevators serve all public decks, connecting restaurants, lounges, shops, theaters, and pool decks seamlessly.

Public Spaces & Entertainment

Norwegian ensures barrier-free access to entertainment and dining venues. Theaters, lounges, and restaurants have dedicated accessible seating areas. Many ships feature accessible gaming tables in the casino and wheelchair spaces at show venues.

Pool, Shore Excursions & Special Services

Onboard pools and whirlpools on select vessels have lifts, making them accessible for guests using wheelchairs or scooters. Norwegian also provides:

• Priority embarkation and disembarkation assistance
• Accessible shore excursions (subject to port conditions)
• Assistance from trained personnel throughout the voyage

Hearing & Vision Accessibility

Guests who are deaf or hard of hearing may request:

• TTY kits
• Assistive Listening Devices (ALDs)
• Visual-tactile room kits (door knock, phone ring, smoke detector, alarm clock)

Guests who are blind or have low vision can request orientation tours and braille/tactile signage is available on elevators and public areas.

Mobility Equipment Rentals for Norwegian Cruises

Norwegian Cruise Line does not provide wheelchairs, scooters, or mobility equipment onboard. Special Needs Group/Special Needs at Sea offers equipment rentals delivered directly to your stateroom, including:

• Wheelchair Rentals
• Scooter Rentals
• Powerchair Rentals
• Oxygen Equipment
• Respiratory Equipment
• Walking Aides

Reserve your equipment by calling 1-800-513-4515 or request a quote online.

Contact Norwegian Cruise Line Accessibility Desk

Guests should notify NCL of their accessibility needs at the time of booking. For detailed information, contact NCL’s Access Desk at 866-584-9756 or email [email protected].