Are Holland America Line ships accessible for wheelchair users?

Yes. All ships in the Holland America Line fleet have accessible cabins, public areas, and a transfer system for easy movement between ship, tender, and pier for guests using wheelchairs.

Which Holland America ships have the most accessible staterooms?

The Signature Class ships (Nieuw Amsterdam, Eurodam) have 30 accessible cabins each, and the Vista Class ships (Zuiderdam, Westerdam, Noordam, Oosterdam) have 28 accessible cabins per ship.

What accessibility features are available for guests with hearing or vision impairments?

Holland America offers TTY/TDD equipment, visual alarms, amplified phones, assistive listening systems in show lounges, and screen-reading software (Window-Eyes) for visually impaired guests in the Explorations Café.

Does Holland America provide wheelchairs or scooters onboard?

No. Guests must bring their own mobility equipment or rent from a third-party provider such as Special Needs at Sea.

How do I request accessibility support from Holland America Line?

Guests should call Holland America’s Access and Compliance Department at 1-800-547-8493 to request accessibility accommodations or receive ship-specific information.

Holland America Line

Holland America Line Accessibility: Elegant Cruising with Inclusive Comfort

Special Needs at Sea is honored to be a preferred partner of Holland America Line, helping thousands of guests each year enjoy smooth and accessible cruise vacations.

Holland America Line is a leader in providing wheelchair-friendly cruises with thoughtful accommodations for guests with mobility, hearing, or vision-related needs. Their commitment to accessibility spans across ship design, onboard services, and shore transfer systems, making them a reliable choice for inclusive travel at sea.

Fleetwide Accessibility Commitment

Holland America was the first in the industry to install a safe, comfortable transfer system between ship, tender, and pier for guests using wheelchairs — now available on 13 of their 14 ships. New vessels and refurbishments are always built with accessibility in mind, ensuring that travelers enjoy safe and seamless mobility throughout the ship.

Accessible Staterooms

Every ship in the Holland America fleet has accessible cabins, with the most extensive availability on:

Signature Class ships (Nieuw Amsterdam, Eurodam) — 30 accessible cabins per ship
Vista Class ships (Zuiderdam, Westerdam, Noordam, Oosterdam) — 28 accessible cabins per ship

Accessible stateroom features include:

Roll-in showers with hand-held and adjustable showerheads
Heavy-duty bathroom handrails
Ramp access to verandahs (for applicable staterooms)
Optional in-room equipment such as elevated toilet seats

Onboard Accessibility for Guests with Hearing or Vision Impairments

TTY/TDD equipment and visual alert alarms available upon request
Amplified telephones in accessible staterooms
Assistive listening systems in the show lounges
Window-Eyes software in the Explorations Café — reads internet text aloud for guests who are visually impaired
Common areas throughout all ships are wheelchair accessible

Mobility Equipment Rentals for Holland America Cruises

Holland America does not provide onboard wheelchairs or scooters. Special Needs at Sea offers cruise-compliant equipment rentals delivered directly to your stateroom — with expert support throughout your voyage:

Call 1-800-513-4515 or request a quote online to secure your equipment in advance.

Contact Holland America’s Accessibility Department

For accessibility-specific inquiries or to request accommodations, contact Holland America’s Access and Compliance Department at 1-800-547-8493.

Need Mobility Equipment for Your Cruise?

Special Needs Group/Special Needs at Sea offers wheelchairs, scooters, oxygen equipment, and more — delivered directly to your stateroom.

Request a Free Quote

Explore Other Accessible Cruise Lines

Still have questions? Call us at 1-800-513-4515 — we're here to help make your cruise experience smooth, safe, and stress-free.