Cunard Cruise Line Accessibility: Luxury Travel with Inclusive Features
Special Needs Group/Special Needs at Sea is proud to partner with Cunard Cruise Line to provide reliable mobility equipment rentals and accessibility support for thousands of guests sailing each year.
Cunard is known around the world for its iconic ships — the Queen Mary 2, Queen Elizabeth, and Queen Victoria — often called “The Most Famous Ocean Liners in the World.” With timeless elegance, gourmet dining, world-class enrichment programs, and a rich maritime legacy, Cunard epitomizes luxury cruising. And they are also committed to welcoming guests with special needs aboard every voyage.
Accessible Accommodations on Cunard Cruises
All three Cunard ships feature ADA-compliant wheelchair-accessible staterooms across various categories including Queen Grill Suites, Princess Grill Suites, Balcony, Ocean View, and Inside cabins. Here’s a breakdown of accessibility by ship:
- Queen Mary 2: 31 accessible staterooms (out of 1,296)
- Queen Victoria: 20 accessible staterooms (out of 1,000)
- Queen Elizabeth: 20 accessible staterooms (out of 1,029)
Each stateroom includes features such as:
- Lowered closet rods and shelves
- Bed height of 22 inches
- Roll-in shower with grab bars
- Fold-down shower stool
- Ramped thresholds
- Hand-held mirror, portable hairdryer, and lowered sink
- Sliding bathroom doors and toilet seat risers
Accessibility Features Across Cunard Ships
Public areas on Cunard ships are designed to be wheelchair-friendly, with:
- Wide spaces allowing for 180° turns
- Public rooms with gradual inclines
- Accessible seating in theaters and main dining venues
- Priority embarkation and debarkation for guests with special needs
Support for Guests with Visual or Hearing Impairments
Cunard also accommodates guests with vision and hearing disabilities:
- Visual impairments: Braille elevator buttons, stateroom numbers, menus, and daily itineraries. Service animals are welcome on board (guests must check local port regulations for disembarkation).
- Hearing impairments:
- Hearing aid-compatible devices available in the Royal Court Theatre (all ships)
- Queen Victoria: Additional assistive listening systems in the Queens Room and ConneXions rooms, plus portable VHF devices
- Closed-captioned televisions and TDD phones available
- Optional portable room kits for alerts (door knock, phone ring, smoke alarm)
Mobility Equipment Rentals for Cunard Cruises
While Cunard Cruise Line provides some onboard accessibility accommodations, they do not supply wheelchairs or scooters for onboard use. That’s where Special Needs Group/Special Needs at Sea comes in.
We provide cruise-compliant, professionally sanitized, and fully charged equipment such as:
- Wheelchair Rentals
- Scooter Rentals
- Powerchair Rentals
- Walking Aides
- Oxygen Equipment
- Respiratory Equipment (CPAP, concentrators)
All rentals are delivered directly to your stateroom and include 24/7 customer support during your trip.
To reserve equipment, call Special Needs Group/Special Needs at Sea at 1-800-513-4515 or book online here.
Need Help or Have Questions?
To notify Cunard of a special need, guests or travel agents should contact the Reservations Department at 1-800-7-CUNARD as early as possible during the booking process.
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Need Mobility Equipment for Your Cruise?
Special Needs Group/Special Needs at Sea offers wheelchairs, scooters, oxygen equipment, and more — delivered directly to your stateroom.
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Still have questions? Call us at 1-800-513-4515 — we're here to help make your cruise experience smooth, safe, and stress-free.