1.800.513.4515

Princess Cruises

Princess Cruises Accessibility: Travel with Confidence and Comfort

Special Needs at Sea proudly partners with Princess Cruises to provide reliable mobility solutions — including wheelchair and scooter rentals — for thousands of guests sailing each year.

Princess Cruises has been a leader in accessible travel since 1992, when they launched their Access Program to enhance cruise experiences for travelers with disabilities. Their dedication has earned national recognition, including awards from the National Business & Disability Council and the Western Law Center for Disability Rights — a distinction no other cruise line has achieved.

Accessibility Features Aboard Princess Cruises

Princess Cruises offers a wide range of accommodations designed specifically for travelers with mobility limitations. Every ship in the fleet includes ADA-compliant wheelchair accessible staterooms, thoughtfully designed to provide maximum comfort and independence.

Among the most accessible ships are:

Each accessible room features:

  • Extra-wide doorways to cabin and bathroom
  • Roll-in showers with hand-held showerheads and safety alarms
  • Lowered sinks, closet rods, handrails, and thresholds
  • Accessible public spaces, including restaurants, theaters, spas, lounges, and open decks
  • Elevators with at least a 36-inch doorway and designated wheelchair seating in public venues

Support for Guests with Visual and Hearing Disabilities

Princess Cruises also accommodates guests with visual or hearing impairments. Onboard features include:

  • Braille signage and elevator buttons
  • Audible elevator arrival indicators
  • Infrared listening systems in theaters
  • Closed-captioning on in-room televisions
  • Tactile and visual alert kits for door knocks, phone rings, alarms, and smoke detection (available by request)
  • Books on tape in ship libraries
  • JAWS screen reading software with headsets available in Internet Cafés

Mobility Equipment Rentals Made Easy

While Princess Cruises offers extensive onboard accessibility, they do not provide wheelchairs or mobility scooters directly. That’s where Special Needs at Sea steps in.

We offer a wide selection of special needs equipment for your cruise:

All equipment is:

  • Delivered directly to your stateroom
  • Sanitized, fully charged, and cruise-compliant
  • Backed by 24/7 customer support throughout your trip

To reserve equipment or speak with a cruise accessibility specialist, call Special Needs Group at 1-800-513-4515 or book online here.

For ship-specific accessibility questions, contact the Princess Access Office at:
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