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Travel Agent Newsletter January 2014

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January 14, 2014

News from Andy’s Desk!


Dear Travel Partners,


Happy New Year!  I hope everyone enjoyed a wonderful holiday season in good health.


Last year was full of fun events, from trade shows to Scooting for Charity, that provided us with the opportunity to interact with so many of you.  We were fortunate to be able to grow and expand as a company and give back to our community along the way.  We look forward to another year of growth, fun and charity for all!


Thank you to the over 150 travel professionals who completed the SNG CATA program in December and Congratulations to the winners of the SNG Droid Winter Rush promotion.  We look forward to helping you succeed as you grow your special needs business. 


We are excited to launch the SNG Concierge program later this month to further enhance what we are able to offer our clients.  We are always looking for ways to help you Deliver an Accessible World!


We sincerely appreciate all of your support and look forward to an exciting and successful year for all! 

Keep Smilin’,

Andrew J. Garnett, CATA


C.A.T.A. Corner  

          Over 1,600 Travel Professionals are now

SNG Certified Accessible Travel AdvocateTM!


Thank you for the overwhelming response to The Great SNG Droid Winter Rush promotion.  Over 150 agents completed the certification program to be eligible to win a Droid Tablet.  All SNG CATA travel professionals had an opportunity to win.


And the winners are:

Tammy Rush – Cruise One

Debbie Tower – Cruise Planners/American Express

Mindi Moore – Moore Fun Travel/UTC

Thomas Wyant – Enchanted Trek Travel/Nexion

Lynn Leavey – Avoya Travel,

Joanne LaFauci – Cruise Planners/American Express


They all received their tablets by 12/24!


Because of the overwhelming response to the promotion, we extended it with the addition of one more tablet to be raffled among all who were SNG CATA by 12/31!


The additional winner is Randy Otts of 2 Getaway Travel!


Not yet certified?  What are you waiting for? 

It’s a FREE course and CLIA will give you 5 credits!

Log in now!



‘On The Road Again’
SNG’s Calendar of events

Be sure to stop by and say hello!

April 2nd – 6th


Broward County Convention Center

Fort Lauderdale, FL


April 5th – 12th

Avoya 2014 Annual Convention

Celebrity Reflection

Sailing from Miami, FL


June 5th – 6th

Uniglobe Travel Center Conference

New Orleans, LA


June 16th – 18th

OSSN—Home Based Travel Agent Forum

The Venetian Resort Hotel Casino

Las Vegas, NV







And just what exactly is SNG Concierge


It is a request for a bariatric scooter, bed wedge and wheelchair in Cologne, Germany.  It is dog food for a service animal in Venice, Italy.  It is a travel companion for your client who needs assistance on their vacation.

It is  that request for a hotel or sailing from a destination not frequented by the major cruise lines or a request for a specialized piece of equipment.  It is  those requests that do not come around very often and therefore require additional research to accommodate.


Starting on Monday, January 20th, we’ll have the dedicated resources to take care of your SNG Concierge requests! We will do the research to come up with the best possible solution.  There will be a $50 service fee.  Once the client confirms the services, the $50 service fee will be applied towards the order total.


Call us at 800.513.4515 or send us an email at and we’ll be happy to help you Deliver an Accessible World to your clients!




SNG Website


Log onto the SNG Secured Travel Professional Web Site to access tools designed to assist you with special needs clients!


One of the benefits to completing the SNG CATA program is the exclusive resources just for you!  Below is just one section of the SNG Resource Center and as you will see there are lots of materials that are SNG CATA EXCLUSIVE!


We just recently refreshed the look of the travel professional site and will continue to update materials regularly.  Take a look and let us know if there is anything else you’d like to see.   Log in now! 





Toll Free: 1.800.513.4515 | International: 954.585.0575

302 NW 1st Street, Dania Beach, FL 33004

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