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Travel Agent Newsletter February 2018


February 10, 2018




News from Andy’s Desk!


Dear Travel Partners,


I hope everyone is in good helath and those in the North battling the extremely cold winter are staying safe, booking vacations in warmer climates.


Here at SNG, we are extremely excited as we close in on our 11-Year anniversay on February 14th.  


We are extremely pleased and excited to share EXCITING announcements detailed within the Newsletter.


Sincere thanks for eleven years of support.  We couldn’t have done it without you.



Keep Smilin’,

Andrew Garnett, CATA




Special Needs Group Named Porthole Cruise Magazine

Editor-in-Chief Award

Best Mobility/Accessiblity Provider


Porthole Cruise Magazine recently named SNG the winner of its 2018 Editor-in-Chief Awards in the Best Mobility/Accessibility Provider category.  

Bill Panoff, Editor-in-Chief, said, "When I travel with a family member who requires extra assistance, I turn to the experts at Special Needs Group," said Panoff.  "The experience can’t be easier or more convenient.  The company truly makes the difference in our cruise vacation."



C.A.T.A. Corner



Celebrity Cruises® Sales Team

enters 2018 as SNG CATAs®


The Celebrity Sales Team members are now among over 4,000 Travel Professionals who have earned their SNG Certified Accessible Travel  Advocate® (CATA) designation.


Congratulations from all us at SNG!


The C.A.T.A. Program is the Travel Industry’s 1st Certification program designed to equip Travel Professionals with insight and expertise to better serve the Special Needs, Disability and Mature Market segments.  


Become a Certified Accessible Travel Advocate through completing our online course; the course is composed of three easy modules at no charge to Travel Industry Professionals.  The SNG CATA program is available at


In addition to your agency having access to our exclusive SNG CATA Resouce Center, you earn the rights to utulize a proprietary logo to help market yourself as an SNG Certified Accessible Travel Advocate on our website.


In addition, Certification jump-start Webinars can be scheduled and live/in-house traning with onsite testing can be requested for large groiups.









Spotlight: Southampton

As we head towards the spring season, a number of cruise vessels will begin to reposition from the eastern United States to Europe.  Southampton is one of the most popular European port destinations.  The Port of Southampton first inaugurated its cruise ship docks in 1843 and today services over 1.7 million cruise passengers.


The majority of vessels sailing in out and of Southampton occurs during the Mediterranean cruise season from Aprill through November.  Cunard’s Queen Mary 2 homeports in Southampton during the winter months of December and January as well as during the Mediterranean season.  Special Needs Group is pleased to provide service to those cruising out of Southampton.  In addition, SNG can also provide Hotel pick-up and delivery at the start or close of a cruise whether the guest is staying in Southampton or London.The Southampton International Airport is a little over five miles from the cruise port terminals; London’s Heathrow Airport is approximately 65 miles from the port.  For more information, please visit us at







"On The Road Again" 

SNG’s Calendar of Events

Be sure to stop by and say Hello!

February 28th-March 3rd

Travel MarketPlace West

JW Marriott parq Vancouver 

Vancouver, British Columbia, Canada


May 6th-8th

Cruise Planners Mid-Year Conference

Broward County Convention Center

Fort Lauderdale, Florida


May 15th-18th

GTM West 

The Cosmopolitan

Las Vegas, Nevada


May 22nd-27th

AVOYA Annual Conference

Hotel Moya

Long Beach, California   


June 12-16th

Travel Leaders Network Global Conference

Ceasars Palace

Las Vegas, Nevada







Special Needs Group


Annual Transatlantic Promotion


Clients renting medical equipment for 2018 Transatlantic sailings from North America to Europe



(of equal or lesser value) FREE of charge!


         One way fees waived! (up to $100 Vaule)


         North America Pricing! (on average over $300 in Savings based upon a 14-Day Cruise)


   Must book between December 1st and March 31st


To receive this offer you will need to call us toll free at 800.513.4515 or international at 954.585.0575.

Offer can only be booked by phone!





Special Needs Group is a staunch supporter and advocate of the professional agency/agent Distribution Center.  It is with extreme pleasure to announce:


SNG is pleased to be the Official


Mobility & Special Needs Partner







Quote of the Month


"Once a year, go someplace you’ve never been before."



– Anonymous










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