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Avenutra Blog

Aventura, Florida

Aventura located equidistance between Miami and Fort Lauderdale being twelve miles away from each metropolitan city.  A residential neighborhood known for its world-class shopping.  Aventura Mall is the largest mall in the area with more than 280 shops.  The suburb is also home to JW Marriott Miami Turnberry Resort & Spa, a Mediterranean-style destination with world-class amenities features two championship golf courses redesigned by Raymond Floyd. Special Needs Group is pleased to service those staying in Aventura in need of mobility…

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Cocount Creek Blog

Coconut Creek, Florida

Known as the “Butterfly Capital of the World”, Coconut Creek is located northwest of Ft Lauderdale, FL.  It’s just a half-hour ride from Port Everglades cruise terminal.  The city has received many awards and titles including one the “Best Cities to Live in America” by Money Magazine.  The city boasts its Mainstreet Project which is anchored by the Promenade at Coconut Creek.  This 23-acre, open-air, upscale shopping and dining area will also be complimented by upscale housing upon completion. One…

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Fort Lauderdale

Fort Lauderdale, Florida

The City of Fort Lauderdale boasts more than seven miles of sparkling beaches that offer residents and visitors premier opportunities for recreation, relaxation and enjoyment. Fort Lauderdale's award-winning wavewall and signature beachfront promenade highlight city’s world-famous coastline, which is highlighted by an array of shops, restaurants, sidewalk cafes and entertainment venues.  Visitors can enjoy the beach, as well as attend live theater performance, and world-class shopping on Las Olas Boulevard.  The Water Taxi  is more than just a boat ride.  Captain…

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Miami Blog

Miami, Florida

Miami is home to thousands of mature adults and retirees, and during the winter, thousands more flock to Miami to enjoy the warm weather. Because of this, the city and its surrounding areas provide a plethora of offerings for people with a mobility scooter or wheelchair rental in Miami.  The Magic City has some of the best beaches in the world.   The ever-popular nightlife of South Beach is surrouned by the Art Deco district.  The historic district is where…

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Hollywood Blog 2

Hollywood, Florida

Hollywood, Florida is located between Miami and Fort Lauderdale and know for its beautiful beach.  The city makes a perfect setting for a beach vacation or “staycatation”.  The multiple hotels and resorts, including, Hollywood Beach Marriott, Diplomat Resort & Spa Hollywood, Margaritaville Hollywood Beach Resort as well as dozens of luxury hotels and condominiums offer oceanfront accommodations for those traveling in front out of town on vacation or for those locally on a weekend staycation.  Trolley service is available to…

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SpecialNeedsCertified LOGOsm

The Significance of Using a Special Needs Group Certified Accessible Travel Advocate®

Using an SNG Certified Accessible Travel Advocate (CATA) eliminates stress for the traveler and allows for planning every aspect of the trip well in advance of traveling.  The certification program provides the travel professionals the opportunity to enhance their knowledge of the accessible travel, mobility challenged and mature market segments which includes the world's fastest growing demographic.  The program enables the travel advisor/agent to provide greater service to present clients and potential prospects by heightening the guest experience. CATA Advisors…

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Travelers Steadily Return to Travel Advisors/Agents

Although the Internet-based booking sites such as Expedia and Travelocity put a major dent into the travel agent industry over the last twenty years, travelers have steadily been returning to travel professionals.    Travel Advisors/Agents provide those traveling an abundant source of information and a problem solver during a crisis situation.  Once again people are turning to travel advisors’/agents’ expertise and reliability in providing guidance as to a particular individual’s specific interests and therefore offering options for the right place…

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The Accessibility Advocate – February 2020

  News from the President's Desk         Special Needs Group is looking forward to the beginning of our 14th Year tomorrow, February 14. Please don't miss your last chance to take advantage of our Transatlantic Promotion for your clients. Please find details below.  SNG is extremely grateful for your continued support as we evolve in meeting our mission statement of Delivering an Accessible World®.  Keep smilin',   Andrew Garnett, CATA President/CEO         CLICK HERE FOR FULL…

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The Accessibility Advocate – January 2020

  News from the President's Desk SNG turned 12 on Feb 14     Happy New Year! & Happy New Decade! I hope that everyone enjoyed some time with loved ones during the Holidays! 2019 was a fantastic year; we are looking forward to an even more promising 2020! We are presently running our Transatlantic Promotion. Please find details below.  We are extremely grateful for your continued support as we evolve in meeting our mission statement of Delivering an Accessible World®.  Best…

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The Accessibility Advocate – December 2019

  News from the President's Desk SNG turned 12 on Feb 14     Dear Travel Partners,  It's hard to believe that we are coming to the end of another decade. If you've not yet had a chance to visit our new online store, please take a few minutes to do so. The link is provided below. We are thoroughly looking forward to 2020 and another spectacular year as we continue exploring new opportunities for Delivering an Accessible World®. Wishing…

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The Accessibility Advocate – November 2019

  News from the President's Desk SNG turned 12 on Feb 14     Dear Travel Partners,  I hope everyone is well and looking forward to enjoying Thanksgiving with loved ones. Please take a few minutes when you have some free time to visit our New Online Store. Link to view provided below within Newsletter. At our 9th Inner Circle, we announced our Power Partner of the Year. This year's SNG Power Partner is MSC Cruises USA. Congratulations! We are…

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The Accessibility Advocate – October 2019

  News from the President's Desk SNG turned 12 on Feb 14     Dear Travel Partners,  Thank you for a successful 3rd Quarter! Special Needs Group recently partnered with ASTA SBN’s South Florida Chapter to donate goods for those affected by Hurricane Dorian in the Bahamas. Our thoughts are with those who have family members and friends dealing with the aftermath of the catastrophic storm. We greatly appreciate your continued support as we continue in Delivering an Accessible®!                                              Keep smilin',…

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The Accessibility Advocate – September 2019

  News from the President's Desk SNG turned 12 on Feb 14     We were truly lucky to evade the path of Hurricane Dorian. Our thoughts are with those affected by this catastrophic storm. SNG has partnered with ASTA SBN's South Florida Chapter as well as the local the Lions Club here in Dania Beach accepting donations for relief efforts. Once again, Special Needs Group sponsored and participated in a local community event. For the second time during 2019,…

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The Accessibility Advocate – August 2019

  News from the President's Desk SNG turned 12 on Feb 14     We hope you are enjoying the summer months. Special Needs Group recently continued our dedication to giving back to the local community. We donated backpacks for Broward County Public School students attending the Dania Beach Lions Club-sponsored Back-to-School Shopping Spree. Please see pictures from this worthy cause within the Newsletter. SNG is truly grateful for your support as continue to strive to meet our motto of…

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The Accessibility Advocate – July 2019

  News from the President's Desk SNG turned 12 on Feb 14     News from the President's Desk Dear Travel Partners,  We hope you enjoyed your Independence Day celebration with family and friends. Thank you for a successful 2nd Quarter! Enclosed, please find information regarding SNG once again providing service in St. Louis, as well as Special Needs Group's recent JOB donation to Dive4Vets. We greatly appreciate your continued support as we continue in Delivering an Accessible World®!                                                    Keep…

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The Accessibility Advocate – June 2019

  News from the President's Desk SNG turned 12 on Feb 14     Dear Travel Partners,  We hope you are looking forward to the summer months enjoying times with family and friends alike attending graduations, weddings and gatherings. SNG is thoroughly pleased with the reviews our White Glove Service™ is receiving. The personal delivery and demonstration initiative is for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and…

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The Accessibility Advocate – May 2019

  News from the President's Desk SNG turned 12 on Feb 14       Pleased be reminded, our SNG White Glove Service™ provides personal delivery for mobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative.  Enclosed, please find information regarding our providing service to those traveling for land-based vacations and pre- and post-cruise stays in Italy.…

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The Accessibility Advocate – April 2019

  News from the President's Desk SNG turned 12 on Feb 14       We are extremely pleased with the reviews our White Glove Service is receiving. SNG White Glove Service™ provides personal delivery formobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative. Where WGS isn’t currently available, traditional service to the stateroom is provided. We greatly appreciate…

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The Accessibility Advocate – March 2019

  News from the President's Desk SNG turned 12 on Feb 14       I hope everyone is well.  Special Needs Group has continued to expand our elevated guest experience initiative, SNG White Glove Service™, to include Holland America sailings out of Fort Lauderdale and Seattle. In addition, Princess Cruises voyages out of Seattle will be provided with our next level initiative. Further, SNG is now servicing the Port of Honolulu with our White Glove Service. Thank you for…

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The Accessibility Advocate – February 2019

  News from the President's Desk SNG turned 12 on Feb 14     Here at SNG, we are extremely enthusiastic as yesterday was our 12th Anniversary. Sincere thanks for twelve years of support. We couldn't have done it without you! White Glove Service, our elevated guest experience innovation, has recently been added for the Celebrity Edge and Royal Caribbean International's Harmony of the Seas. In addition, Special Needs Group will be servicing the Port of New Orleans with our next level initiative. We are here today…

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The Accessibility Advocate – January 2019

  News from the President's Desk         Dear Travel Partners,              Happy New Year! I hope that everyone enjoyed some time with loved ones during the Holidays! 2018 was a fantastic year; we are looking forward to an even more promising 2019! We are extremely pleased with the satisfaction guests have experienced with our new personal delivery innovation, SNG White Glove Service™ Due to the new service's domestic success, we have rolled-out the program internationally! Furthermore, we are presently running…

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The Accessibility Advocate – December 2018

  News from the President's Desk             It's hard to believe that we are coming to the end of another year. As we further expand our new innovation, SNG White Glove Service™, additional ports (domestically and internationally) as well as cruise lines will offer the unmatched service. Updates will be announced on our website as well as via our e-mail blasts and monthly newsletter. As mentioned last month, Kiosks currently in Fort Lauderdale and Seattle…

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The Accessibility Advocate – November 2018

  News from the President's Desk           I hope everyone is well and looking forward to enjoying Thanksgiving with loved ones. We are upping our game and elevating the individual guest experience with SNG White Glove Service™. This new, personalized, delivery, and demonstration service is currently available for select cruise lines. Be on the lookout for additional cruise lines and destinations we continue to add over the next few weeks. Presently, SNG White Glove Experience Ambassadors™…

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The Accessibility Advocate – October 2018

  News from the President's Desk           Thank you for a successful 3rd Quarter.  We are pleased to announce our new SNG White Glove Service™ which will provide superior guest experience service. We’re right in the middle of conference season. Having just returned from CoNexion on the Harmony of the Seas, Special Needs Group will be represented at WTH’s Annual Conference aboard the NCL Bliss, presenting at the ASTA and ASTA Small Business Network’s (formerly NACTA) Florida Summit,…

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The Accessibility Advocate – September 2018

  News from the President's Desk           I hope you had an enjoyable summer and spent some quality time with family and friends. I am pleased to announce that I am now a proud member of the Arc Broward Board of Directors. We, as business leaders, have the responsibility to lead the charge in diversifying our workplaces and changing the perspective of individuals with disabilities within the professional community. As a south Florida business owner, I…

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The Accessibility Advocate – August 2018

  News from the President's Desk         I hope you are enjoying the summer weather and spending quality time with family and friends. I am deeply honored and humbled upon reading the most recent issue of "TRAVEL AGENT PROFESSIONAL". PLEASE CLICK HERE TO READ THE "TRAVEL AGENT PROFESSIONAL" FEATURE STORY ON SPECIAL NEEDS GROUP. It's amazing upon looking back at the past eleven and a half years. Thanks to all who made our success possible.  We greatly…

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The Accessibility Advocate – July 2018

  News from the President's Desk         Dear Travel Partners,              Thank you for a successful 2nd Quarter! We truly value your input and would love to hear from you. Please forward any comments to: [email protected]: Have we served you well? Please share your experiences at [email protected]. We love pictures! Please feel free to share pictures of you and/or members of your traveling party enjoying their vacations using SNG equipment. We are pleased to be your partner and greatly appreciate your continued support…

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The Accessibility Advocate – June 2018

  News from the President's Desk                 I hope everyone is looking forward to enjoying some summer fun and travel. As you plan your vacations, please be reminded that last year we provided service in 215 metropolitan areas in 68 countries.   Please take a look at our Spotlight on Vancouver within the Newsletter.   As we continue our mission of Delivering an Accessible World®, we truly appreciate your support.   Keep Smilin', Andrew Garnett, CATA President/CEO CLICK HERE FOR…

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The Accessibility Advocate – May 2018

  May 11, 2018     News from the President's Desk!                                             Spring is in full swing.   What's Hot @ Special Needs Group  Season Features   One-Way Sailings from Vancouver to and from Seward and Whittier Alaska Land Portions Beginning or Ending Pre or Post-Cruise in Anchorage and Fairbanks Boston and Seattle Cruise Ports...as well as Pre and…

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Andy voyageMIA

SNG Featured in voyageMIA.com

Today we’d like to introduce you to Andrew Garnett. Andrew, please share your story with us. How did you get to where you are today? Sometimes, the best things happen by accident… I used to be a recruiter for AT&T call centers. However, one day, AT&T decided to sell off that division and I was downsized. I was having difficulty finding work but was approached by a travel agent who had requests for wheelchairs, scooters, etc. for their clients who…

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