News

  News from the President's Desk SNG turned 12 on Feb 14       We are extremely pleased with the reviews our White Glove Service is receiving. SNG White Glove Service™ provides personal delivery formobility equipment rentals to those sailing on NCL, Carnival, Regent and Oceania voyages. In addition, our Kiosks in Fort Lauderdale and Seattle have been rebranded with our personalized meet, greet and instructional initiative. Where WGS isn’t currently available, traditional service to the stateroom is provided. We greatly appreciate…

  News from the President's Desk SNG turned 12 on Feb 14       I hope everyone is well.  Special Needs Group has continued to expand our elevated guest experience initiative, SNG White Glove Service™, to include Holland America sailings out of Fort Lauderdale and Seattle. In addition, Princess Cruises voyages out of Seattle will be provided with our next level initiative. Further, SNG is now servicing the Port of Honolulu with our White Glove Service. Thank you for…

  News from the President's Desk SNG turned 12 on Feb 14     Here at SNG, we are extremely enthusiastic as yesterday was our 12th Anniversary. Sincere thanks for twelve years of support. We couldn't have done it without you! White Glove Service, our elevated guest experience innovation, has recently been added for the Celebrity Edge and Royal Caribbean International's Harmony of the Seas. In addition, Special Needs Group will be servicing the Port of New Orleans with our next level initiative. We are here today…

  News from the President's Desk         Dear Travel Partners,              Happy New Year! I hope that everyone enjoyed some time with loved ones during the Holidays! 2018 was a fantastic year; we are looking forward to an even more promising 2019! We are extremely pleased with the satisfaction guests have experienced with our new personal delivery innovation, SNG White Glove Service™ Due to the new service's domestic success, we have rolled-out the program internationally! Furthermore, we are presently running…

  News from the President's Desk             It's hard to believe that we are coming to the end of another year. As we further expand our new innovation, SNG White Glove Service™, additional ports (domestically and internationally) as well as cruise lines will offer the unmatched service. Updates will be announced on our website as well as via our e-mail blasts and monthly newsletter. As mentioned last month, Kiosks currently in Fort Lauderdale and Seattle…

  News from the President's Desk           I hope everyone is well and looking forward to enjoying Thanksgiving with loved ones. We are upping our game and elevating the individual guest experience with SNG White Glove Service™. This new, personalized, delivery, and demonstration service is currently available for select cruise lines. Be on the lookout for additional cruise lines and destinations we continue to add over the next few weeks. Presently, SNG White Glove Experience Ambassadors™…

  News from the President's Desk           Thank you for a successful 3rd Quarter.  We are pleased to announce our new SNG White Glove Service™ which will provide superior guest experience service. We’re right in the middle of conference season. Having just returned from CoNexion on the Harmony of the Seas, Special Needs Group will be represented at WTH’s Annual Conference aboard the NCL Bliss, presenting at the ASTA and ASTA Small Business Network’s (formerly NACTA) Florida Summit,…

  News from the President's Desk           I hope you had an enjoyable summer and spent some quality time with family and friends. I am pleased to announce that I am now a proud member of the Arc Broward Board of Directors. We, as business leaders, have the responsibility to lead the charge in diversifying our workplaces and changing the perspective of individuals with disabilities within the professional community. As a south Florida business owner, I…

  News from the President's Desk         I hope you are enjoying the summer weather and spending quality time with family and friends. I am deeply honored and humbled upon reading the most recent issue of "TRAVEL AGENT PROFESSIONAL". PLEASE CLICK HERE TO READ THE "TRAVEL AGENT PROFESSIONAL" FEATURE STORY ON SPECIAL NEEDS GROUP. It's amazing upon looking back at the past eleven and a half years. Thanks to all who made our success possible.  We greatly…

  News from the President's Desk         Dear Travel Partners,              Thank you for a successful 2nd Quarter! We truly value your input and would love to hear from you. Please forward any comments to: [email protected]: Have we served you well? Please share your experiences at [email protected]. We love pictures! Please feel free to share pictures of you and/or members of your traveling party enjoying their vacations using SNG equipment. We are pleased to be your partner and greatly appreciate your continued support…

  News from the President's Desk                 I hope everyone is looking forward to enjoying some summer fun and travel. As you plan your vacations, please be reminded that last year we provided service in 215 metropolitan areas in 68 countries.   Please take a look at our Spotlight on Vancouver within the Newsletter.   As we continue our mission of Delivering an Accessible World®, we truly appreciate your support.   Keep Smilin', Andrew Garnett, CATA President/CEO CLICK HERE FOR…

  May 11, 2018     News from the President's Desk!                                             Spring is in full swing.   What's Hot @ Special Needs Group  Season Features   One-Way Sailings from Vancouver to and from Seward and Whittier Alaska Land Portions Beginning or Ending Pre or Post-Cruise in Anchorage and Fairbanks Boston and Seattle Cruise Ports...as well as Pre and…

  March 13, 2018     News from the President's Desk!                                             As the winter season nears closing, we are preparing for the ramping up of the ports in Seattle and Vancouver.  So, please keep us in mind for needs in the Pacific Northwest, including, Vancouver, Washington for the American Steamboat Company and in Portland, Oregon for America Cruise…

  February 12, 2018     News from the President's Desk!                                             I hope everyone is in good helath and those in the North battling the extremely cold winter are staying safe, booking vacations in warmer climates.   Here at SNG, we are extremely enthusiatic as we close in on our 11-Year anniversay on February 14th.       Sincere…

  January 11, 2018       News from the President's Desk!                                             Happy New Year!  I hope that everyone enjoyed some time with loved ones during the Holidays!  2017 was a fantastic year; we are looking forward to an even more promising 2018!   We are presently running the Transatlantic Special again!  Details regarding our special for transatlantic…

  December 8, 2017       News from the President's Desk!   Dear Travel Partners,   It is hard to believe that we are coming to the end of another year.   In conjunction with NACTA's South Florida Chapter, SNG donated items to Aguadilla Nursing Home in Puerto Rico; the nursing home after being affected by Hurricanes Irma and Maria is still without electricity, but continues in assisting locals within the community.    We are thoroughly looking forward to…

  November 13, 2017       News from the President's Desk!   I hope everyone is well.      We continue to update our Cruise Accessiblity Portal on our website.  Please visit our site regularly for continued updates.  You'll be glad you did!   I want to take this time to sincerely thank  each and every one of you for your continued support.  I wish you and your families a very Happy Thanksgiving!   Keep Smilin', Andrew Garnett, CATA President/CEO    …

September 8, 2017 From the President's Corner!     I hope everyone is well.    Our thoughts and prayers go out to those in Texas regarding Hurricane Harvey.    Enclosed within the Newsletter, please read the feature on our Galveston Port Agent who shared his own story as well as pictures.                              We also wish for the saftey of those in projected path of Hurricane Irma.  Please…

August 10, 2017 From the President's Corner!       I hope everyone is having an enjoyable summer amongst family and friends.                                 Enclosed within the Newsletter, please read about our Updating of SNG's Cruise Accessibilty Portal, as well as our featured Equipment of the Month.   Thank you again for being a continued partner as we continue to evolve in Delivering an Accessible World™.     Keep…

July 11, 2017 From the President's Corner!       I hope everyone is looking foward to the Summer months ahead.                                    New Product                                    (please click below for details)     ACID-REFLUX? OPTUM-ALIGN MATTRESS FOR PASSENGERS @ SEA     Below, plese find links to Newsletter Articles  …

October 11, 2017 From the President's Corner!                                                                                 Best Day Foundation Event                                                                 …

June 14, 2017 From the President's Corner!       Thank you for your continued support as we continue in Delivering an Accessible World. Featured in this month’s Newsletter…   New Product Offered by Special Needs Group   MiraBurst   ·         Beneficial to Chemotherapy Patients in masking “metal-mouth” ·         Diabetic individuals experience sweet taste without sugar consumption ·         Assist in healthy living lifestyle/weight management program   SNG is pleased to service two Pacific Northwest River Cruise Ports   ·         Portland,…

May 19, 2017 From the President's Corner!       I hope everyone is in good health and enjoying spring weather.   What’s Hot @ Special Needs Group Seasonal Features     - One-Way Sailings from Vancouver to and from Seward & Whittier   - Alaska Land Portions Beginning or Ending in Anchorage & Fairbanks   - Boston Open for Business…Cruise Port as well as Pre- and Post-Cruise     As we expand further in Delivering an Accessible World, we…

April 20, 2017 From the President's Corner!   I hope everyone is enjoying some nice Spring weather.   Enclosed within the newsletter, please see a glimpse of how SNG provides support to the special needs community in our back yard, South Florida.  Recently, Special Needs Group participated at two local events, the 9th annual Boating & Beach Bash in Boca Raton, the nation’s largest free event for people with special needs, and the Best Day Foundation in Pompano Beach.  As…